Pepsico Customer Service Center (Work From Home) | WFH – USA Remote Jobs
September 12, 2025 PepsiCo is a leading global food and beverage company, committed to delivering quality products and exceptional customer experiences. We are seeking Customer Service Representatives to join our Customer Service Center team. This is a work-from-home (WFH) opportunity, offering flexibility, competitive pay, and career growth within a world-class company. Job Summary: As a Customer Service Representative in our PepsiCo Customer Service Center , you will assist customers with inquiries, resolve issues, and provide support related to PepsiCo products and services. This is a remote position, allowing you to work from the comfort of your home while contributing to a high-quality customer experience. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide product information, process orders, and resolve customer concerns. Handle customer complaints and escalate complex issues to the appropriate team. Maintain accurate customer records and data in company systems. Identify opportunities to improve customer satisfaction and provide feedback to management. Follow PepsiCo’s policies and procedures to ensure high-quality customer service. Assist in generating reports and tracking customer service metrics. Qualifications & Skills: No prior experience required —training will be provided! Excellent communication and interpersonal skills. Ability to multitask and manage high volumes of customer interactions. Proficiency in Microsoft Office (Excel, Word) or Google Workspace. Strong problem-solving abilities and ability to work independently. High school diploma or equivalent required. Work-from-Home Requirements: Reliable high-speed internet connection . A laptop or desktop computer that meets company system requirements . A quiet and distraction-free workspace for optimal performance. Headset with microphone for clear communication. Compensation & Benefits: Competitive hourly pay with performance-based incentives. Flexible remote work schedule (full-time and part-time options). Paid training and career development opportunities. Health, dental, and vision insurance (for eligible employees). Paid time off , employee discounts, and wellness programs. Why Join PepsiCo? Work from anywhere – Enjoy the flexibility of working remotely. Growth opportunities – Develop your skills and advance your career. Supportive company culture – Join a team that values collaboration and development. No experience necessary – Full training and support provided to help you succeed. How to Apply: Ready to be part of PepsiCo’s Customer Service Center and work from home? Apply today to become a Customer Service Representative and join a world-renowned company!