Remote Member Service Representative - Part Time
The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to provide inbound Phone support to Copart Members through the lifespan of their... membership with Copart.
? *This is a Work from Home position 30hrs per week**
The CSR is the face of the Company as they are often the first interaction our customers have with Copart.
? * Must be able to show empathy in the workplace
? Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience.
? Understanding client needs and offering solutions and support.
? Answer and place calls in a professional manner.
? Measured on Call Quality and Productivity
? Focus on a '1st call resolution'.
? Use company resources to gather information and offer solutions to meet customer needs.
? Other duties as assigned.
Required Skills and Experience
? * Must be able to show empathy in the workplace.
? One year of office support experience in a customer service role preferred.
? High School diploma
? Excellent customer service skills and attitude
? Excellent written and verbal skills
? Proficient with Microsoft Office Applications
? Attention to detail
? Problem-solving
? Computer proficiency - MS Suite
? Typing speed 45WPM
? Professional appearance
? Ability to multi-task in a fast-paced environment
? Must be Bilingual in Spanish/English.
? Occasional overtime as needed.
For 40 years, Copart has led its industry in innovation and customer service, enabling it to grow profitably in markets across the globe. Our success is the direct result of the skills and efforts of our talented and diverse employees. Our mindset? It's never just a 'job' when your coworkers are like family - it's like coming home
Similar Remote Jobs
Remote Member Service Representative - Part Time
Posted on: 14-10-2024 04:22
Remote Part-Time Therapist (Evening Hours) | WFH
Posted on: 14-10-2024 04:22
Sales Representative (Remote and No Experience Needed)
Posted on: 14-10-2024 04:22
Remote Payroll Assistant - No Experience Required
Posted on: 14-10-2024 04:22
Sales Representative (Remote and No Experience Needed)
Posted on: 14-10-2024 04:22
typing job online at home ? DE0419
Posted on: 14-10-2024 04:22
Automotive and Recreational Vehicle Web Chat Agents
Posted on: 14-10-2024 04:22
Class 1 Driver - Days or Nights
Posted on: 14-10-2024 04:22
Executive Assistant to MD based at US
Posted on: 14-10-2024 04:22
CHESTERFIELD (VA801) - 06 - Sourcing Only
Posted on: 14-10-2024 04:22
Talem Home Care Personal Care ? Work From Home Job
Posted on: 16-07-2024 18:55
GEICO Customer Service Representative (This Role is an In-Office?
Posted on: 31-01-2025 10:03
URGENT OPENING || INSURANCE PROFESSIONAL || ENTIRELY REMOTE
Posted on: 04-12-2024 05:42
Virtual Primary CVS Data Entry Remote Job
Posted on: 16-01-2025 19:16
Delta Airlines Data Entry Jobs ? (Part Time Remote Jobs)
Posted on: 12-09-2024 00:00
Controls Engineer (Walmart) - Technical Support (Remote/Night Shift)
Posted on: 24-01-2025 04:50
Director, Lowes Sales - Cooking/Dish
Posted on: 20-01-2025 06:20
Air Booking Coordinator (100% Remote Position)
Posted on: 31-01-2025 09:59
TRAIN ON-SITE TO WORK FROM HOME CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
Posted on: 17-09-2024 00:00
Sales Representative Entry Level
Posted on: 19-11-2024 06:06