Remote Customer Experience Agent
Remote, USA
Full-time
Posted 2025-03-16
We are seeking a dedicated and customer-oriented professional to join our team as a RemoteCustomer Experience Agent.This role will be responsible for providing exceptional support to your clients through email, and phone communications. The ideal candidate will be adept at handling a variety of customer inquiries, resolving issues efficiently, and maintaining a high level of customer... satisfaction. ? Key Responsibilities and Duties:** ? Respond to customer inquiries via email,and phone with professionalism and in a timely manner ? Troubleshoot and resolve customer issues, escalating complex cases to the appropriate teams when necessary ? Plan and sell transportation, accommodations, insurance and other travel services ? Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations ? Provide accurate, valid, and comprehensive information b.y utilizing the right methods/tools ? Maintain a positive, empathetic, and professional attitude toward customers at all times ? Keep records of customer interactions, process customer accounts, and file documents ? Follow communication procedures, guidelines, and policies ? Take the extra mile to engage customers and build a loyal client base ? Work collaboratively with team members to improve the overall customer service experience ? Stay up-to-date with new products, services, and policies ? Qualifications:** ? Proven customer support experience or experience as a client service representative ? Strong phone contact handling skills and active listening ? Familiarity with CRM systems and practices ? Excellent communication and presentation skills ? Ability to multi-task, prioritize, and manage time effectively ? High school diploma or equivalent; college degree preferred ? Skills and Competencies:** ? Customer orientation and ability to adapt/respond to different types of characters ? Strong problem-solving skills ? Proficiency in written and verbal communication ? Comfortable with technology and able to work effectively in a remote setting ? Work Environment:** ? This is a fully remote position that requires a quiet, dedicated workspace ? Must have reliable high-speed internet and a personal computer/phonesuitable for professional work ? Benefits:** ? Opportunities for career advancement ? Supportive work environment with a focus on work-life balance ? Flexible schedule ? Support team- we have a support team to help you grow in the company ? Daily Training Available ? Agents Perks ? Tips&BonusPay ? ???Generous commissions and incredible business opportunity!
Powered by JazzHR
GLwwc0Brz9
Similar Remote Jobs
Remote Customer Experience Agent
Posted on: 10-10-2024 00:00
Medical Administrative Representative( HEDIS)
Posted on: 10-10-2024 00:00
Customer Information Data Entry
Posted on: 10-10-2024 00:00
Remote Data Management Specialist
Posted on: 10-10-2024 00:00
Proposals Engineer / Estimator
Posted on: 10-10-2024 00:00
Remote Electrical Service Technician
Posted on: 10-10-2024 00:00
Skilled Nursing - CNA
Posted on: 10-10-2024 00:00
Customer Support Representative Remote
Posted on: 10-10-2024 00:00
Entry Level Account Manager
Posted on: 10-10-2024 00:00
Physician (Remote Positions)_California, USA
Posted on: 10-10-2024 00:00
CDM Smith is hiring: Senior Recruiter (Remote Options) in West Palm Beach
Posted on: 02-12-2024 03:11
Doordash Remote Jobs @($25/Hour)
Posted on: 02-02-2025 00:00
Looking for Phone/Live Chat/Email Remote Based Customer Service Agents
Posted on: 22-10-2024 05:26
Enrollment Specialist ? Medicare/Healthcare/Pharmacy (Call Center Support - NO SALES CALLS)
Posted on: 05-02-2025 00:00
Part Time - Data Entry Clerk
Posted on: 13-09-2024 00:00
Online taker earn 25
Posted on: 22-10-2024 05:27
Remote Virtual Assistant Jobs for Teens No Experience
Posted on: 18-12-2024 18:22
Merchandiser Small Store 5 Day
Posted on: 23-11-2024 06:30
Manager of Inside Sales
Posted on: 20-01-2025 06:20
Esri?s ArcGIS Online Administrator (Remote Job)
Posted on: 14-02-2025 07:17