Senior Application Support Analyst
Description:
? Elite Technology is a leading technology company helping law firms improve operational effectiveness.
? The Senior Support Analyst provides advanced technical consultative Application Support.
? Assist customers in effectively utilizing the Elite software to meet business objectives.
? Lead mentoring and shadowing sessions for peers.
? Collaborate with team for timely resolution of customer issues.
Requirements: ? Bachelor?s degree or equivalent experience ? 5+ years technical, financial and/or related customer Support service experience in a software environment ? Intermediate to advanced knowledge in Microsoft SQL Server, MS office, Smartsheet, IE, and Salesforce ? Exceptional customer service soft skills with expertise in troubleshooting and solving complex problems ? Excellent organizational, time management, multitasking, written and verbal communication skills ? Prior knowledge/experience in legal finance sector, professional services or similar financial systems... environment. ? Strong understanding of Generally Accepted Accounting Principles (GAAP), and or prior Legal industry accounting experience preferred. ? Elite software experience required.
Benefits:
? Competitive Compensation Package ($85,000-$95,000 base salary + a variable component)
? Comprehensive Healthcare Coverage (Health, Dental, Vision)
? Retirement Savings Plan with an Employer Contribution
? Professional Development Opportunities
? Time Off
? Wellness Initiatives
Similar Remote Jobs
Senior Application Support Analyst
Posted on: 10-10-2024 00:00
Entry Level Personal Assistant
Posted on: 10-10-2024 00:00
Remote Data Entry Operator
Posted on: 10-10-2024 00:00
Online taker earn 25
Posted on: 10-10-2024 00:00
SMB Account Executive, French
Posted on: 10-10-2024 00:00
Entry Level Account Manager
Posted on: 10-10-2024 00:00
Legal Administrative Assistant (Remote)
Posted on: 10-10-2024 00:00
Full-Time/Part-Time Data Entry Operator
Posted on: 10-10-2024 00:00
Adobe Target Senior Developer
Posted on: 10-10-2024 00:00
Local Service Utility Representative
Posted on: 10-10-2024 00:00
Agent ? Part-Time, Flexible, Commision-Based
Posted on: 07-09-2024 00:00
[Amazon Data Entry] Fully Remote Jobs ? Apply Today - Part-Time
Posted on: 19-11-2024 06:08
Laborer - Water Reclamation
Posted on: 11-08-2024 00:00
Manager, Commercialization Engineer
Posted on: 05-10-2024 00:00
Delta Airlines Support Job On Phone, Email, Social Networking Sites Remote US
Posted on: 02-01-2025 03:59
Start Your Career Here with us!!! Entry Level Openings!
Posted on: 10-12-2024 18:34
Uber Driver (Part-Time / Full-Time)
Posted on: 02-10-2024 00:00
American Express Data Entry Jobs (Live Chat, Remote) $35/Hour ?...
Posted on: 16-07-2024 18:52
YouTube Moderator Job Remote $25/Hour
Posted on: 02-07-2024 01:32
Product Inventory Manager, Disney Cruise Line
Posted on: 25-11-2024 05:19