Chat Agents for Online Automotive Sales
Job Overview
We are seeking dedicated Web Chat Agents to facilitate engaging online conversations with customers regarding automotive and recreational vehicle inquiries, including sales, service, financing, and general dealership questions. Our mission is to represent our dealership clients positively, transforming online interactions into meaningful leads that drive revenue from website... traffic.
Key Responsibilities
? Manage a diverse range of customer inquiries via online chat
? Deliver accurate information about our products and services
? Schedule appointments based on customer needs
? Cultivate and maintain a comprehensive knowledge base of our evolving products and services
? Capture customer contact details for effective lead generation
? Summarize customer interactions for analytical purposes and client review
Required Skills
? Exceptional customer service skills
? Capability to thrive in a fast-paced environment
? Strong decision-making and analytical abilities
? Proficient in English, both spoken and written
? Fast typing skills (minimum of 35 WPM)
? Basic internet and computer literacy
? Effective multitasking skills
Qualifications
? Previous experience in retail customer service or the automotive industry is preferred, though not mandatory
? Ability to type a minimum of 35 WPM (40 WPM or above is advantageous)
? A positive and professional demeanor is essential
? Excellent written and verbal communication skills
? Adaptability to change and enjoyment of a dynamic, fast-paced work environment
? High School Diploma, GED, or equivalent certification
? Experience in an office setting, customer interaction, call center, or office customer service is preferred, with a minimum of 2 years of experience.
Career Growth Opportunities
The role of a Web Chat Agent provides a solid foundation for career advancement within the automotive sector. You will have the chance to develop invaluable customer service skills that are highly transferable across various roles in the industry.
Employment Type: Full-Time
Similar Remote Jobs
Chat Agents for Online Automotive Sales
Posted on: 10-10-2024 00:00
Southwest Airlines Remote Jobs (Customer Service)
Posted on: 10-10-2024 00:00
Independent Sales Agent-Work from Home-Flexible Hours
Posted on: 10-10-2024 00:00
Remote Elementary Tutor | Flexible Work-from-Home
Posted on: 10-10-2024 00:00
Music Research Coordinator Burbank, CA, USA
Posted on: 10-10-2024 00:00
Call Center Representative (Work from Home)
Posted on: 10-10-2024 00:00
100% Remote Part-Time HubSpot Specialist Contractor
Posted on: 10-10-2024 00:00
Data Analyst - No Experience Required
Posted on: 10-10-2024 00:00
Remote Contact Center Digital Assistant Coach
Posted on: 10-10-2024 00:00
Remote & Part Time Outbound Sales
Posted on: 10-10-2024 00:00
Remote Power BI Data Analyst
Posted on: 20-08-2024 00:00
Virtual Data Entry Clerk ( Remote)
Posted on: 10-09-2024 00:00
Client Service Manager, Retirement
Posted on: 24-01-2025 04:52
Financial Services Consultant (Flexible Schedule & Remote)
Posted on: 08-01-2025 08:06
Pharmacy Care Technician, Call Center (Remote)
Posted on: 15-07-2024 02:16
Senior Kotlin/JVM Software Engineer, Digital Banking-Banking Tools
Posted on: 23-09-2024 00:00
Senior Cloud Data Engineer - Remote
Posted on: 30-09-2024 00:00
Remote Data Entry Disney, Disney Careers
Posted on: 16-07-2024 18:53
Manager-Tele Account Development (Phoenix, AZ)
Posted on: 11-11-2024 03:51
Night Shift Remote Jobs - Join Our Team Today
Posted on: 09-10-2024 00:00