Remote Customer Experience- Email, Chat, Call
Remote, USA
Full-time
Posted 2025-03-15
We are seeking a dedicated and customer-oriented professional to join our team as a RemoteCustomer Experience Agent.This role will be responsible for providing exceptional support to our clients through email, chat, and phone communications. The ideal candidate will be adept at handling a variety of customer inquiries, resolving issues efficiently, and maintaining a high level of customer... satisfaction. ? Key Responsibilities and Duties:** ? Respond to customer inquiries via email, chat, and phone with professionalism and in a timely manner ? Plan and sell transportation, accommodations, insurance and other travel services ? Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations ? Use promotional techniques and prepare promotional materials to sell itinerary tour packages ? Troubleshoot and resolve customer issues, escalating complex cases to the appropriate teams when necessary ? Provide accurate, valid, and comprehensive information by utilizing the right methods/tools ? Maintain a positive, empathetic, and professional attitude toward customers at all times ? Keep records of customer interactions, process customer accounts, and file documents ? Follow communication procedures, guidelines, and policies ? Take the extra mile to engage customers and build a loyal client base ? Work collaboratively with team members to improve the overall customer service experience ? Stay up-to-date with new products, services, and policies ? Qualifications:** ? Proven customer support experience or experience as a client service representative ? Strong phone contact handling skills and active listening ? Familiarity with CRM systems and practices ? Excellent communication and presentation skills ? Ability to multi-task, prioritize, and manage time effectively ? High school diploma or equivalent; college degree preferred ? Skills and Competencies:** ? Customer orientation and ability to adapt/respond to different types of characters ? Strong problem-solving skills ? Proficiency in written and verbal communication ? Comfortable with technology and able to work effectively in a remote setting ? Work Environment:** ? This is a fully remote position that requires a quiet, dedicated workspace ? Must have reliable high-speed internet and a personal computer/phonesuitable for professional work ? Benefits:** ? Opportunities for career advancement ? Supportive work environment with a focus on work-life balance ? Flexible schedule ? Support team- we have a support team to help you grow in the company ? Daily Training Available ? Agents Perks ? Tips&BonusPay ? ???Generous commissions and incredible business opportunity!
Powered by JazzHR
z060IfxQ2r
Similar Remote Jobs
Remote Customer Experience- Email, Chat, Call
Posted on: 09-10-2024 00:00
Cargo Airline SA-227 PIC COMMUTABLE position
Posted on: 09-10-2024 00:00
Healthcare Customer Service Representative (Call Center)
Posted on: 09-10-2024 00:00
Remote Healthcare Service Representative | WFH
Posted on: 09-10-2024 00:00
High End Travel Agency Relationship Builder
Posted on: 09-10-2024 00:00
MBA Leadership Development Program, Finance Strategy
Posted on: 09-10-2024 00:00
Content Planning Coordinator Glendale, CA, USA
Posted on: 09-10-2024 00:00
Flight Coordinator - US Based (Remote)
Posted on: 09-10-2024 00:00
Health and Safety Specialist / SSHO
Posted on: 09-10-2024 00:00
Sales Associate Sunglass Hut at Macy's
Posted on: 09-10-2024 00:00
(Work From Home Jobs) Amazon Recruitment Part Time Remote Jobs Associate, Freshers Eligible
Posted on: 24-01-2025 04:50
Virtual School Psychologist - Michigan | High-Impact, Fully Remote Role
Posted on: 25-08-2024 00:00
Business Analyst | Maidscc | Remote (Worldwide)
Posted on: 11-09-2024 00:00
Flexible Online Jobs for Teens: Earn from Home!
Posted on: 26-09-2024 00:00
Wells Fargo Remote Jobs Data Entry Work From Home $30/Hr
Posted on: 16-07-2024 18:36
Customer Advisor- Remote
Posted on: 16-11-2024 00:00
Call Center Representative Agent Work From Home
Posted on: 16-07-2024 19:06
Business Representative / Immediate Hire / Home Work / Remote
Posted on: 28-08-2024 00:00
Customer Service Representative PT (Work From Home)
Posted on: 13-09-2024 00:00
Online Social Media Assistant (Entry Level / No Calling / Remote Work)
Posted on: 16-07-2024 18:44