Customer Service
Remote, USA
Full-time
Posted 2025-03-14
- Responsibilities:
- Provide exceptional customer service to clients via email, chat and social media...
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Perform data entry tasks accurately and efficiently
- Communicate effectively in both English and Spanish to assist bilingual customers
- Analyze customer needs and recommend appropriate products or services
- Upsell products or services to maximize sales opportunities
- Conduct outbound calls to follow up with customers or provide additional information Skills:
- Strong customer service skills with the ability to handle difficult situations with empathy and professionalism
- Proficient in data entry and maintaining accurate records
- Fluent in both English and Spanish, with the ability to communicate effectively in both languages
- Multilingual capabilities are a plus
- Sales experience is preferred but not required
- Ability to analyze customer needs and provide appropriate solutions
- Excellent communication skills, both verbal and written
- Strong problem-solving skills and attention to detail
- Ability to work independently as well as part of a team We offer competitive compensation and benefits packages, including health insurance, retirement plans, and paid time off. This is a full-time position with opportunities for career growth.If you are a motivated individual with excellent customer service skills and the ability to thrive in a fast-paced environment, we would love to hear from you. Apply now to join our team of dedicated Customer Service Representatives.Job Type: Full-timePay: $18.00 - $22.00 per hourBenefits:? Flexible schedule? On-the-job training? Referral program? Work from homeExperience level:? 2 yearsShift:? 8 hour shift? Day shift? Evening shift? Night shift? Overnight shiftWeekly day range:? Monday to Friday? Weekends as neededWork setting:? RemoteEducation:? Bachelor's (Preferred)Experience:? customer: 2 years (Required)Work Location: Remote
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