Healthcare Customer Service Representative
Remote, USA
Full-time
Posted 2025-03-14
Position: Client/Customer Services Representative
Location: (100% Remote...
Duration: 6+ months Contract
Summary: The main function of a client/customer services representative is to interact with customers, to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Skills: Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one's time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software. Education/Experience: High school diploma or GED preferred
Similar Remote Jobs
Healthcare Customer Service Representative
Posted on: 07-10-2024 00:00
Remote Entry-Level Travel Assistance
Posted on: 07-10-2024 00:00
Contract Documentation Specialist Remote
Posted on: 07-10-2024 00:00
Amazon Flex Delivery Driver
Posted on: 07-10-2024 00:00
Remote Entry-Level Financial Professional
Posted on: 07-10-2024 00:00
Billing Specialist I- Remote
Posted on: 07-10-2024 00:00
Remote Data Entry Associate
Posted on: 07-10-2024 00:00
Online Chat Agent (Entry-Level)
Posted on: 07-10-2024 00:00
Data Capture Analyst (Part-Time)
Posted on: 07-10-2024 00:00
Sales Professional-Remote Position-Flexible Hours
Posted on: 07-10-2024 00:00
Remote Vendor with Pickle Jam Salsa Kitchen. Houston, TX
Posted on: 21-02-2025 00:00
Pharmacy Technician Representative- Accredo- Work at Home- PA or AZ
Posted on: 01-10-2024 00:00
Product Quality Testing Engineer
Posted on: 19-09-2024 00:00
Online jobs for stay at home moms
Posted on: 23-01-2025 00:00
Data Input Clerk - Work From Home
Posted on: 01-10-2024 00:00
Entry Level Customer Service Representative (100% Work From Home)
Posted on: 13-09-2024 00:00
Work From Home Jobs Hiring Now No Experience
Posted on: 10-09-2024 00:00
General Job Application- US
Posted on: 17-02-2025 05:59
American Express Data Entry Jobs ||Remote|| (Growth Strategy)
Posted on: 21-11-2024 08:14
Jetblue Airlines Customer Service - Flexible Part-Time Remote Jobs
Posted on: 18-02-2025 03:59