Live chat customer service for Shopify app (saas) - Contract to Hire
Hi there,
I need several agent support for my shopify apps that need to have the following skills ...
- MOST IMPORTANT : is friendly when typing on a live chat (as you would do when talking to your friends on
- has a good written english
- know Shopify (does not have to be an expert)
instagram/snapchat/messenger but with no typo)
- know what a shopify app is
- is not dumb in front of a computer (if you don't know how to clear your cache then this job is not for you)
- is logical as my Shopify app will require you to be logical to be able to understand what the issue is about and help them fix it
- someone who is able to juggle several conversations at once
- a laptop is needed (but i guess you have one if you're answering this job post)
- i need someone to be available approx from 9h to 17h, UTC+8
The missions will be the following
- help people who have issues on my Shopify app
- be friendly with them
- get reviews on the app store by helping people
Job would be paid $250 to $350 per month. It is remote. It does not have to be full time. You just have to answer chat when they come. Also you'll be paid 5$ per review earnt thanks to you (top people in my team currently generate 60+ reviews per month). There will be bonus too each 20 reviews.
Please start your message by 'orka' so i know you've read the job post and let me know how you can help
On a side note, if you chat with me on upwork, please try to be as human as possible. Call me Charles and talk to me as if you knew me. I only want to work with people that are kind/nice/genuine with others
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