Remote Customer Experience Agent
Remote, USA
Full-time
Posted 2025-03-14
We are seeking a dedicated and customer-oriented professional to join our team as a RemoteCustomer Experience Agent.This role will be responsible for providing exceptional support to your clients through email, and phone communications. The ideal candidate will be adept at handling a variety of customer inquiries, resolving issues efficiently, and maintaining a high level of customer... satisfaction. ? Key Responsibilities and Duties:** ? Respond to customer inquiries via email,and phone with professionalism and in a timely manner ? Troubleshoot and resolve customer issues, escalating complex cases to the appropriate teams when necessary ? Plan and sell transportation, accommodations, insurance and other travel services ? Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations ? Provide accurate, valid, and comprehensive information b.y utilizing the right methods/tools ? Maintain a positive, empathetic, and professional attitude toward customers at all times ? Keep records of customer interactions, process customer accounts, and file documents ? Follow communication procedures, guidelines, and policies ? Take the extra mile to engage customers and build a loyal client base ? Work collaboratively with team members to improve the overall customer service experience ? Stay up-to-date with new products, services, and policies ? Qualifications:** ? Proven customer support experience or experience as a client service representative ? Strong phone contact handling skills and active listening ? Familiarity with CRM systems and practices ? Excellent communication and presentation skills ? Ability to multi-task, prioritize, and manage time effectively ? High school diploma or equivalent; college degree preferred ? Skills and Competencies:** ? Customer orientation and ability to adapt/respond to different types of characters ? Strong problem-solving skills ? Proficiency in written and verbal communication ? Comfortable with technology and able to work effectively in a remote setting ? Work Environment:** ? This is a fully remote position that requires a quiet, dedicated workspace ? Must have reliable high-speed internet and a personal computer/phonesuitable for professional work ? Benefits:** ? Opportunities for career advancement ? Supportive work environment with a focus on work-life balance ? Flexible schedule ? Support team- we have a support team to help you grow in the company ? Daily Training Available ? Agents Perks ? Tips&BonusPay ? ???Generous commissions and incredible business opportunity!
Powered by JazzHR
G4h3ItGbib
Similar Remote Jobs
Remote Customer Experience Agent
Posted on: 06-10-2024 00:00
Transcription and Dictation Staff
Posted on: 06-10-2024 00:00
Customer Service Representative (Remote)
Posted on: 06-10-2024 00:00
Remote Pharmacy Technician 1
Posted on: 06-10-2024 00:00
Data Entry Clerk (Remote)
Posted on: 06-10-2024 00:00
Amazon Content Project Manager
Posted on: 06-10-2024 00:00
Apple Home Advisor Job
Posted on: 06-10-2024 00:00
Senior Manager, Brand Social
Posted on: 06-10-2024 00:00
Customer Service Representative (Remote)
Posted on: 06-10-2024 00:00
Sr C Developer (Remote)
Posted on: 06-10-2024 00:00
Amazon Chat Support Specialist (Remote) | Live Chat Jobs USA
Posted on: 03-08-2024 00:00
Reporting Analyst at Fella Health (Remote, $18.5k/yr - $25k/yr + equity)
Posted on: 03-10-2024 00:00
Part-Time Front-End Web Developer (Contract / Gig Work)
Posted on: 25-10-2024 07:24
Chat Support Specialist (Remote)
Posted on: 04-07-2024 08:16
Remote Customer Service Representative
Posted on: 04-09-2024 00:00
American Express Data Entry Jobs (Live Chat, Remote) $35/Hour ??
Posted on: 16-07-2024 18:52
Product Tester for Luxury Candle
Posted on: 20-01-2025 06:20
Flight Attendant at Delta Airlines
Posted on: 29-08-2024 00:00
Salad and Sandwich Maker
Posted on: 17-02-2025 05:59
Technical Operations Analyst, Night Shift - Work From Home
Posted on: 02-10-2024 00:00