Remote Customer Service Representative | Work From Home
Job Overview
We are excited to invite applications for the role of Customer Service Representative in a fully remote capacity, exclusively for residents of Colorado. This is an excellent opportunity to join a vibrant team that thrives in a high-volume call center environment, where you will assist customers with inquiries regarding open enrollment, application statuses, and more...
Key Responsibilities
? Deliver exceptional customer service by responding to general insurance enrollment inquiries and providing assistance with eligibility, plan selections, and modifications.
? Ensure accurate entry of customer information and interactions into the system.
? Leverage available resources to resolve customer issues and provide insightful answers to questions.
? Troubleshoot technical challenges related to insurance processes, policies, and systems.
? Conduct thorough research as needed to address complex customer concerns.
? Maintain compliance with state and federal regulations while upholding service excellence, quality, and productivity standards.
? Execute additional tasks as required.
Required Skills
? Strong verbal and written communication abilities, emphasizing interpersonal telephone skills.
? Proficient in Microsoft Office and other relevant technology applications.
? Capable of handling sensitive and confidential information with discretion.
? Excellent troubleshooting skills for technical issues.
? Ability to excel in a fast-paced, dynamic environment.
Qualifications
? Must be a resident of Colorado.
? A minimum of 1 year of consistent call center experience is required; 2-3 years is preferred.
? At least 1 year of customer service experience is essential.
? Dependable attendance is crucial, particularly during the 2-3 week training program.
? A quiet home office setup free from distractions is necessary.
? Familiarity with the Colorado Benefits Management System (CBMS) is advantageous.
? Seeking candidates who demonstrate a commitment to long-term roles and possess a history of job stability.
Career Growth Opportunities
We pride ourselves on offering a culture that supports professional growth and development, creating an ideal setting for individuals eager to advance their careers.
Compensation And Benefits
? This is a long-term contract position with a competitive compensation of $19 per hour.
? Enjoy the flexibility of a fully remote work arrangement, allowing you to work from the comfort of your home.
If you are seeking a rewarding remote position where you can truly make a positive impact, we encourage you to apply today!
Employment Type: Full-Time
Similar Remote Jobs
Remote Customer Service Representative | Work From Home
Posted on: 06-10-2024 00:00
Work from Home- Sales Representative (Start next week)
Posted on: 06-10-2024 00:00
Apple At-Home Advisor Jobs - No Experience Needed
Posted on: 06-10-2024 00:00
American Express Remote Jobs (Customer Service Jobs )
Posted on: 06-10-2024 00:00
Live Chat / Tele Chat Support - Hybrid
Posted on: 06-10-2024 00:00
(Online Remote Jobs) Teleperformance Work From Home -$29/H
Posted on: 06-10-2024 00:00
Data Entry Jobs ? Flexible Schedule, Work Remotely
Posted on: 06-10-2024 00:00
UPS Overnight Package Handler ? Part-Time ? $17/hr
Posted on: 06-10-2024 00:00
Apple Home Advisor (Remote Work Opportunity) - USA
Posted on: 06-10-2024 00:00
Los Angeles Data Entry Operator (Remote | WFH)
Posted on: 06-10-2024 00:00
Local Fuel Delivery Driver
Posted on: 01-10-2024 00:00
Netflix Data Entry Job (Entry Level) In USA
Posted on: 16-07-2024 19:01
Data entry clerk remote
Posted on: 20-11-2024 13:46
Entry level Data Entry Remote jobs at Fedex (At Work Home)
Posted on: 16-07-2024 18:54
Customer Support Representative (Remote)
Posted on: 16-07-2024 18:37
(Work From Home Jobs Part Time) Walmart Work From Home jobs ...
Posted on: 16-07-2024 18:37
Remote Data Entry Jobs – Full-Time No Experience Required
Posted on: 12-09-2024 00:00
Remote Opportunity Product Tester
Posted on: 24-10-2024 05:37
Remote Account Executive - Entry Level
Posted on: 13-11-2024 04:54
Account Executive Property and Casualty Representative - US Based Remote
Posted on: 31-01-2025 10:01