Inbound Call Center Representative
Job Summary
Answer INBOUND calls in a courteous and professional manner representing the various businesses we service in a favorable way. This is a work from home position.
SHIFTS AVAILABLE
- Full Time or Part Time Hours
- Weekend Shifts are required (1st or 2nd Shifts)
- Weekday (Hours between 12p-11p)
Applicants must be available to work 6-8 hours on various weekdays and weekends are required.
Responsibilities and Duties
- Answer the telephone in a timely and professional manor.
- Take messages promptly and accurately according to specific guide lines
- Retrieve and forward messages from answering system to our clients.
- Answer questions and concerns from callers in a timely fashion.
Qualifications and Skills
EDUCATION AND QUALIFICATIONS
- Education: High school graduate or comparable work experience.
- Experience: One to two years receptionist, office or customer service experience, preferably in a medical or call center environment.
OTHER REQUIREMENTS:
... Excellent communication and listening skills, a pleasant demeanor along with a professional appearance and ability to work well with people.
- Detail oriented with ability to work with computers.
- Must be able to multitask in a fast paced environment.
- Must have good typing skills.
- Must have good vocabulary and spelling skills.
Benefits
- up to $3.25 Hourly Bonus based on performance
- Medical
- Vacation Pay
- Dental
- Life Insurance
- 401K
- Overtime Rates for Holidays
- Room for advancement in a fast paced growth company
This Job Is:
? A good fit for someone who wants to work from home.
? A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
? A good job for someone just entering the workforce or returning to the workforce with limited experience
? Open to applicants who do not have a college diploma
? A job for which people with disabilities are encouraged to apply
Work Remotely
? Yes
Job Types: Full-time, Part-time
Pay: $13.80 - $16.95 per hour
Expected hours: 10 ? 40 per week
Benefits:
? 401(k)
? 401(k) matching
? Flexible schedule
? Paid time off
? Work from home
Shift:
? 8 hour shift
? Day shift
? Evening shift
Application Question(s):
? Please tell us why you would be a good fit for this position?
? Which days of the week are you available to work this job? Please be specific with Days and Times. ex: Tuesdays 6am-2pm
Education:
? High school or equivalent (Required)
Shift availability:
? Day Shift (Preferred)
? Night Shift (Preferred)
Work Location: Remote
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