Customer Service Rep
We are seeking a skilled Customer Service Rep to join forces with a pioneering leader in digital technologies. This position interfaces with customers, repair technicians, manufacturing and logistics personnel to coordinate customer equipment repairs.
This is NOT a remote position...
Pay: $20-$25/hour
Schedule: Monday - Friday | 7:00 a.m. to 3:30 p.m.
Location: Bartlesville (on-site)
Responsibilities: ? Oversee customer repair requests from start to finish ? Work with Repair Techs to schedule and prioritize customer repairs ? Ensure invoices are accurate and send to customers ? Run reports and analyze data to recommend process changes to improve productivity ? Participate in and/or lead improvement activities to meet/exceed service goals
Skills and Qualifications: ? Bachelor's Degree and 2 to 5 years of customer service experience OR a combination of education and experience and/or demonstrated accomplishments ? Attention to detail, team player and self-starter ? Ability to pass a background check and drug screen
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
? Dental insurance
? Health insurance
? Paid time off
? Vision insurance
Shift:
? Day shift
Application Question(s):
? Do we have your permission to text you regarding your application?
Education:
? Bachelor's (Preferred)
Experience:
? Customer service: 2 years (Required)
Ability to Commute:
? Bartlesville, OK 74006 (Required)
Work Location: In person
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