Live Chat Agent

Remote, USA Full-time Posted 2025-03-15
    Job OverviewWe are seeking a Live Chat Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients...Responsibilities
  • Conduct outbound calls to customers for service follow-ups and feedback
  • Assist clients with inquiries, concerns, and requests in a professional manner
  • Perform data entry tasks accurately and efficiently
  • Utilize phone etiquette to communicate effectively with customers
  • Collaborate with the sales team to address customer needs promptly
  • Handle client services inquiries and provide appropriate solutions
    Experience
  • Proficient in English, both written and verbal
  • Experience in customer service or call center environments is preferred
  • Strong computer skills for data entry tasks
  • Multilingual abilities are a plus
  • Familiarity with CRM software is advantageous
    Qualifications
  • Fluency in English and Spanish
  • Strong customer service skills
  • Proficiency in data entry and computer skills
  • Experience in client services and call center environments
  • Ability to handle phone etiquette with professionalism
  • Multilingual capabilities and familiarity with CRM software

Job Types: Full-time, Part-time

Pay: $19.47 - $26.24 per hour

Expected hours: 20 per week

Experience:
? Data entry: 1 year (Required)
? Customer service: 1 year (Required)

Language:
? English (Required)
? Spanish (Required)

Work Location: Remote

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