Live Chat Agent (Remote)
At Strategic Relationships, we are dedicated to fostering impactful partnerships that drive innovation and growth. Our mission is to empower businesses by building and maintaining strong, strategic connections that lead to long-term success.
Founded on the principles of collaboration and trust, Strategic Relationships brings together a diverse team of experts with deep industry knowledge and a... passion for building meaningful relationships. We understand that in today's fast-paced, interconnected world, the right partnership can be the key to unlocking new opportunities and achieving sustainable growth
Job Overview:
As a Live Chat Agent at Stratejic Relationships, you will be responsible for providing real-time assistance to customers via our website's chat feature. Your role will be to address inquiries, resolve issues, and deliver a high-quality customer experience, all while maintaining a professional and friendly demeanor.
Key Responsibilities: ? Respond promptly to customer inquiries through live chat. ? Provide accurate and timely information to resolve customer concerns. ? Assist with product information, technical support, and order tracking. ? Escalate complex issues to relevant departments while ensuring a smooth customer experience. ? Maintain a positive, empathetic, and professional attitude toward customers. ? Log all interactions and update customer records in the system.
Qualifications: ? Excellent written communication skills. ? Strong problem-solving abilities. ? Ability to multitask and handle several chats simultaneously. ? Previous experience in customer service or live chat support is preferred. ? Familiarity with CRM systems and customer service software is a plus. ? Ability to work in a fast-paced, team-oriented environment.
Benefits:
? Competitive salary.
? Flexible, remote work environment.
? Opportunity for growth and development within the company
Similar Remote Jobs
Live Chat Agent (Remote)
Posted on: 01-10-2024 00:00
Life Underwriter (100% Remote)
Posted on: 01-10-2024 00:00
Remote Talent Acquisition Specialist
Posted on: 01-10-2024 00:00
Theme Park Operations Associate
Posted on: 01-10-2024 00:00
Teen Online Jobs Opportunities
Posted on: 01-10-2024 00:00
Contract Software Engineer (PHP)
Posted on: 01-10-2024 00:00
Data entry clerk typing
Posted on: 01-10-2024 00:00
Product Content Coordinator Remote
Posted on: 01-10-2024 00:00
Customer Care Specialist (Remote)
Posted on: 01-10-2024 00:00
Contributor - Netflix Life
Posted on: 01-10-2024 00:00
Part Time Merchandiser
Posted on: 23-02-2025 00:00
Assistant Bookkeeper (Hiring Now)
Posted on: 06-10-2024 00:00
Amazon Jobs at Home - Office Associate (Work from Home)
Posted on: 15-09-2024 00:00
Remote Part-Time Contract Telemarketing Reports Administrator, Excel
Posted on: 08-11-2024 05:10
Call Center Agent - Work From Home Eligible
Posted on: 20-11-2024 13:46
PART-TIME / REMOTE - $30/hour (W2) - Contract Specialist (Contracting and Submissions)
Posted on: 06-11-2024 04:55
Virtual Receptionist ? Starry Solutions
Posted on: 10-10-2024 00:00
Data Entry Remote Position / Work From Home / Research Panelist
Posted on: 16-07-2024 18:48
Driver Recruiter - Remote Work Opportunity
Posted on: 30-12-2024 06:51
Corporate Recruiter
Posted on: 19-07-2024 07:10