Chat Agent Job
Chat Agent Job Summary
Job Summary: We are seeking a dedicated and customer-focused Chat Agent to join our customer support team. As a Chat Agent, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in... real-time.
Chat Agent Duties and Responsibilities
Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
Maintain a high level of professionalism and customer service etiquette in all interactions.
Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals
Similar Remote Jobs
Chat Agent Job
Posted on: 01-10-2024 00:00
Typing no experience
Posted on: 01-10-2024 00:00
Entry Level Caregiver
Posted on: 01-10-2024 00:00
Customer Service Rep
Posted on: 01-10-2024 00:00
Telecommute Sales Specialist
Posted on: 01-10-2024 00:00
Principal (Venture Capital)
Posted on: 01-10-2024 00:00
Community Engagement Consultant
Posted on: 01-10-2024 00:00
Linear Account Manager
Posted on: 01-10-2024 00:00
Remote Survey Coordinator
Posted on: 01-10-2024 00:00
Cashier Part Time
Posted on: 01-10-2024 00:00
Senior Product Manager, Global Remote Fulfillment
Posted on: 25-08-2024 00:00
Hybrid Remote Customer Support Analyst - Columbia, SC
Posted on: 16-07-2024 19:00
Walmart Data Entry Clerk Work From Home Job ? Apply Now ? Hiring Work From Home Jobs
Posted on: 07-09-2024 00:00
Director of Field Services (Remote)
Posted on: 16-07-2024 18:45
Full-time Remote Bookkeeper
Posted on: 16-07-2024 18:35
Virtual Assistant 10-15 Hours per Week (IC-SS)
Posted on: 07-12-2024 04:22
Carthay Circle General Manager
Posted on: 05-01-2025 17:57
Verizon remote jobs no experience
Posted on: 20-01-2025 00:00
Disney Data Entry Jobs (Remote-Career) - Work From Home Job
Posted on: 16-07-2024 18:39
Virtual Sales Representative - Onsite
Posted on: 31-01-2025 09:58