Google Customer Success Specialist
We are looking for an energetic and organized Google Customer Success Specialist to join our team at CDW. In this role, you will be responsible for providing technical support and customer service to our clients using Google products. The ideal candidate will have a strong understanding of Google technology, and a passion for helping customers find success with Google products.Qualifications:?... Bachelor?s degree in Computer Science or a related field? Minimum of two years? experience in a customer service, technical support, or similar role? Excellent written and verbal communications skills? Exceptional problem-solving skills? Ability to provide exceptional customer service? Knowledge of Google products and technologies? Ability to work collaboratively in a team environment? Proven organizational and time-management skillsIf you have a passion for helping customers find success with Google products, and the skills to provide exceptional technical service, then this is the perfect role for you. We look forward to hearing from you!
Responsibilities: ?Respond to customer inquiries and requests with technical support and customer service, using Google products ?Provide exceptional customer service to customers seeking assistance with Google products ?Troubleshoot technical issues with Google products ?Train customers on the use of Google products ?Identify customer needs and recommend solutions ?Develop and implement strategies to improve customer satisfaction ?Stay up to date on Google product updates and changes ?Collaborate with team members to ensure customer success ?Provide feedback and recommendations to management on customer service practices and processes ?Maintain customer records and document customer interactions
CDW is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics
Similar Remote Jobs
Google Customer Success Specialist
Posted on: 29-09-2024 00:00
Contributor - Predominantly Orange
Posted on: 29-09-2024 00:00
Executive Administrative Assistant (Remote)
Posted on: 29-09-2024 00:00
Walgreens Job Opportunities $35/Hour
Posted on: 29-09-2024 00:00
Home-Based Reservation Agent/Entry Level
Posted on: 29-09-2024 00:00
Business Specialist-Entry Level (Remote)
Posted on: 29-09-2024 00:00
Home-Based Cruise Reservationist/Entry Level
Posted on: 29-09-2024 00:00
Remote Financial Services Administrator
Posted on: 29-09-2024 00:00
Remote Customer Service Representative/Dispatcher
Posted on: 29-09-2024 00:00
Remote Customer Service Representative
Posted on: 29-09-2024 00:00
WORK FROM HOME
Posted on: 25-08-2024 00:00
Remote Sr. Software Developer
Posted on: 05-01-2025 17:57
Amazon Delivery Driver
Posted on: 08-12-2024 17:19
Online Order Filling Team Associate
Posted on: 23-10-2024 04:42
Senior Mortgage Loan Officer - Flexible Work Environment
Posted on: 23-09-2024 00:00
Remote Healthcare Sales Specialist
Posted on: 22-11-2024 05:34
Nighttime Remote Support Specialist Jobs - Assist Customers and Businesses in Chat Support, Earn $25-$35 Per Hour
Posted on: 17-02-2025 05:59
Virtual Chat Support Specialist ? Entry Level (No Experience Required)
Posted on: 12-09-2024 00:00
[Entry Level/No Experience] Fedex Remote data entry jobs
Posted on: 19-09-2024 00:00
Pharmacy Manager (Full-time)
Posted on: 28-01-2025 06:21