Servicing Support Specialist (REMOTE - Eastern Time Zone)
Job Description
What you'll do...
? Completes a daily review of assigned tasks and ensures completion within the designated turnaround times and compliant with company's policy and procedures.
? Reviews all requests related to missing payments and/or misapplied payments prior to submitting to the cashiering team for appropriate reversal and reallocation of funds in question.
? Reviews all payment refund related requests prior to submitting to the cashiering team for reversal and disbursement of funds.
? Reviews all late fee waiver requests prior to submitting to the cashiering team for removal of the assessed fees.
? Processes ACH (Auto Pay) enrollment, activation, changes, and cancelation requests.
? Collaborates daily with multiple internal departments to resolve servicing issues pertaining to any type of financial transactions on a loan.
? Performs other duties or special projects as assigned.
What You'll Need
? Knowledge of Microsoft Office Suite required.
? Must be a team player with strong attention to detail and able to work independently.
? Knowledge of relevant industry-specific software packages preferred.
? Analytical, detail oriented.
? Ability to interact with senior management.
? Ability to make decisions that have significant impact on the department's credibility, operations, and services.
? Ability to organize and prioritize own work schedule on short-term basis.
? Strong math skills. Balance and check results for accuracy.
? Ability to compose letters.
? Ability to express or change ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.
? Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints.
? High school diploma or GED required. College education preferred but not required.
? Minimum of two (2) years related mortgage banking, and/or financial experience preferred.
EEO/AAP Employer
https://oag.ca.gov/privacy/ccpa
Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
#carrington
Similar Remote Jobs
Servicing Support Specialist (REMOTE - Eastern Time Zone)
Posted on: 27-09-2024 00:00
Remote Procurement Manager | WFH (Verizon OR AT&T)
Posted on: 27-09-2024 00:00
Earn Money Online as a Teenager: Apply Now!
Posted on: 27-09-2024 00:00
(Part time WFH Online Data Analyst) Spanish Speaker
Posted on: 27-09-2024 00:00
Project Coordinator / Executive Assistant ? USA REMOTE
Posted on: 27-09-2024 00:00
Remote Sales Positions: Your Path to Financial Independence
Posted on: 27-09-2024 00:00
Content Moderation Associate ( West Cost Applicants )
Posted on: 27-09-2024 00:00
Remote Data Entry Clerk - Work at Home
Posted on: 27-09-2024 00:00
Support Specialist - Customer Care & Billing (Utility)
Posted on: 27-09-2024 00:00
Online Typing Jobs Work From Home Part Time
Posted on: 27-09-2024 00:00
1,678 ? Disney Careers Remote Jobs, Disney World Jobs $200 Hours
Posted on: 21-02-2025 00:00
Member Support Specialist - Fully Remote
Posted on: 14-08-2024 00:00
Senior Engineer for CRM Customer Acquisitions (REMOTE)
Posted on: 23-09-2024 00:00
Entry Level Algorithm Engineer (Remote)
Posted on: 24-09-2024 00:00
Part-Time Online Assistant Jobs at Virtual Solutions Inc.
Posted on: 29-08-2024 00:00
Inventory Control Associate
Posted on: 31-01-2025 09:56
Assistant Finance Manager Part Time or Full Time - Remote | WFH
Posted on: 14-08-2024 00:00
Audio Transcription Specialist - Remote USA Job at TELUS International in Las Ve
Posted on: 16-12-2024 16:53
Virtual Cruise Reservationist/Entry Level
Posted on: 28-11-2024 04:55
Data Entry Operator
Posted on: 11-08-2024 00:00