Live Chat Representative
Company Overview:
Aquatic Development Group (ADG) specializes in designing, building, and supplying innovative water parks, aquatic attractions, and recreational water features. Their services range from wave generation technology to full-scale waterpark construction, working with high-profile clients like Disney, Six Flags, and Great Wolf Lodge
Position Overview:
The Live Chat Representative will serve as the first point of contact for customers engaging with ADG through the company's website chat system. The ideal candidate will provide exceptional customer service, respond to inquiries, and ensure smooth communication between clients and internal teams.
Key Responsibilities: ? Handle live chat interactions, responding to customer inquiries in a timely and professional manner. ? Provide accurate information about ADG's products, services, and ongoing projects. ? Assist with customer issues, troubleshooting basic queries or redirecting to the appropriate department. ? Document... customer interactions and feedback to help improve service and support processes. ? Collaborate with sales and project management teams to ensure seamless customer service. ? Maintain a deep understanding of ADG's offerings and project timelines to assist clients efficiently.
Qualifications: ? High school diploma or equivalent. ? Strong written communication skills and attention to detail. ? Previous experience in customer service or as a live chat representative is a plus. ? Ability to multi-task and manage multiple chat conversations at once. ? Familiarity with CRM software and live chat platforms is preferred. ? A proactive approach to customer service and problem-solving.
This role offers an exciting opportunity to interact with clients of a leading company in the aquatic industry, helping to support projects that shape the future of waterpark entertainment
Similar Remote Jobs
Live Chat Representative
Posted on: 27-09-2024 00:00
Online Panelist Paid
Posted on: 27-09-2024 00:00
Call Center-Part Time
Posted on: 27-09-2024 00:00
Customer Feedback Representative
Posted on: 27-09-2024 00:00
Healthcare Underwriting Representative
Posted on: 27-09-2024 00:00
Medical Transcriptionist (Remote)
Posted on: 27-09-2024 00:00
Remote Booking Specialist
Posted on: 27-09-2024 00:00
Python Data Analyst
Posted on: 27-09-2024 00:00
Paid Survey Taker
Posted on: 27-09-2024 00:00
Application Security Advisor
Posted on: 27-09-2024 00:00
Workers Compensation RN Field Case Manager Registered Nurse Monroe, MI
Posted on: 24-01-2025 04:53
NAS Service Supervisor
Posted on: 22-08-2024 00:00
Customer Service Representative (Remote)
Posted on: 17-09-2024 00:00
Analog Mixed-Signal Modeling Engineer
Posted on: 27-09-2024 00:00
Lowe?s ? Specialty ASM ? Lewes, DE
Posted on: 07-10-2024 00:00
Remote Customer Support Specialist (LATAM, US experience encouraged)
Posted on: 16-12-2024 16:53
Remote Legal Transcriptionist for Court Hearings and Depositions
Posted on: 13-12-2024 17:47
Southwest Airlines Customer Service Job $26/Hour - DPS
Posted on: 23-01-2025 00:00
Educational Consultant ? Per Diem ? Montgomery/Phenix City, Alabama
Posted on: 31-01-2025 10:01
NYC Test
Posted on: 16-07-2024 19:06