Remote Customer Service Rep Call Center $15.00
Employer Industry: Payment Solutions
Why Consider This Job Opportunity...
? Salary up to $15 per hour
? Comprehensive benefits package including medical, dental, and vision care
? Paid time off and recognition programs
? Opportunity to work in a 24/7 call center environment
? Eligible for remote work in most states in the USA
? Chance to develop knowledge in payment technology and customer service
What To Expect (Job Responsibilities)
? Respond to customer inquiries via telephone, email, SMS, and chat to provide problem resolution
? Resolve basic payment and account-related requests for assigned company clients
? Utilize graphical user interface (GUI) screens to provide standardized responses
? Maintain detailed knowledge of the company's products and services
? Escalate unresolved customer grievances to more experienced representatives or designated departments
What Is Required (Qualifications)
? High School Diploma or Equivalent
? Minimum of 6 months call center experience, either remote or onsite
? Ability to work all assigned shifts, including nights and weekends
? Strong problem-solving skills using provided decision trees
? Willingness to be on camera during work hours
How To Stand Out (Preferred Qualifications)
? Familiarity with payment processing or financial services
? Experience in a customer service role within a call center environment
? Ability to quickly learn new systems and processes
? Strong communication and interpersonal skills
? Flexibility to adapt to changing tasks and priorities
#PaymentSolutions #CustomerService #RemoteWork #CareerOpportunity #BenefitsPackage
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