Global Client Support Associate
Description:
? Provide top-quality support to clients as a first touch point for Context
? Act as a brand ambassador for Context to potential clients inquiring through email
? Assist placing and adjusting or cancelling orders
? Handle payments, credits, and refunds
? Ensure relevant client information is added to orders and expert notes
? Work closely with regional Global Client Support Managers to improve client experience
? Collaborate with Global Client Support Manager to vision future tooling automations
? Support team and contractors with decision-making and escalations for client issues
? Proactively identify and escalate potential client pain points
? Cultivate a strong co-working relationship with regional Delivery teams
Requirements: ? A passion for traveling and learning about world culture, history, and art ? A minimum of 2-3 years of experience working in a client-facing role, preferably in the travel, tourism, or hospitality industry ? Digital native or strong digital... proficiency - preference for applicants with experience in Front, Hubspot, Slack, and Google for Business suite (Google Sheets, Docs, Forms, Drive, Gmail) ? Ability to work efficiently in a fast-paced, international, tech-reliant environment, independently and as part of a distributed team ? Bachelor's degree in the liberal arts preferred
Benefits:
? A supportive, mission-oriented work environment with colleagues who care
? Unlimited access to online seminars and in-person tours
? Annual learning & wellness stipend to pursue personal and professional interests
? A competitive salary with 401K (+ match), health & dental insurance
? Tech stipend
? Flexible PTO (with no caps, encouraged minimums, and parental leave)
? A remote-first work policy
? An annual company retreat
Similar Remote Jobs
Global Client Support Associate
Posted on: 25-09-2024 00:00
Korean-speaking Home Care Aide
Posted on: 25-09-2024 00:00
ETL (Ab Initio) QA/Tester
Posted on: 25-09-2024 00:00
Legal Operations Associate (Part-time)
Posted on: 25-09-2024 00:00
Patient Financial Services Representative?/Remote
Posted on: 25-09-2024 00:00
Fitness Instructors in LA
Posted on: 25-09-2024 00:00
Scheduling Coordinator/Entry Level (Remote)
Posted on: 25-09-2024 00:00
Entry Level Insurance Specialist
Posted on: 25-09-2024 00:00
Remote Online chat specialist
Posted on: 25-09-2024 00:00
Sales Representative-Remote Position-Flexible Hours
Posted on: 25-09-2024 00:00
Customer Service Representative ? Sales (Hybrid)
Posted on: 02-01-2025 03:58
CVS Data Entry Remote Jobs - WFH
Posted on: 16-12-2024 16:53
Remote (US|Canada) Sales and Business Development |Community Empowerment Consultant | Flexible 1099 Emtrepreneurial Role
Posted on: 16-12-2024 16:53
RN Case Manager, Complex Care - Remote in WA
Posted on: 06-11-2024 04:54
Data Entry Operator (Part-time) MUST RESIDE IN STATE OF OHIO
Posted on: 08-01-2025 08:06
Remote Jobs At Netflix Full/Part Time ? DPS
Posted on: 30-12-2024 06:51
(Work From Home Jobs Part Time) Walmart Work From Home jobs
Posted on: 20-08-2024 00:00
TAX AND TRADE SPECIALIST (PROGRAM MANAGER)
Posted on: 09-08-2024 00:00
Amazon Data Entry Jobs from home - No Experience Needed
Posted on: 03-08-2024 00:00
Amazon Jobs: Work from Home Customer Service Opportunities
Posted on: 01-07-2024 16:53