Remote Call Center Representative

Remote, USA Full-time Posted 2025-03-15

Shangri La Construction in Los Angeles, CA is looking for one remote call center representative to join our team. We are located on 660 S Figueroa St, Suite 1888. Our ideal candidate is self-driven, motivated, and engaged.

Benefits...
? We offer many great benefits, including free early access to your pay through Homebase.

Responsibilities

? Take customer calls and provide accurate, satisfactory answers to their queries and concerns

? De-escalate situations involving dissatisfied customers, offering patient assistance and support

? Call clients and customers to inform them about the company?s new products, services and policies

? Guide callers through troubleshooting, navigating the company site or using the products or services

? Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items

? Collaborate with other call center professionals to improve customer service

? Help to train new employees and inform them about the company?s customer management policies

Qualifications
? We are looking forward to hearing from you

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Remote Call Center Representative

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