Online Technical Support Ups Specialist (Remote) ? Recruiting fresh talent ? Philippines

Remote, USA Full-time Posted 2025-03-14

We are seeking a highly motivated and dedicated Online Technical Support UPS Specialist to join our dynamic team. This remote position is ideal for individuals passionate about technology and providing exceptional customer service. As an Online Technical Support UPS Specialist, you will be responsible for troubleshooting and resolving technical issues related to UPS (Uninterruptible Power Supply) systems, ensuring optimal performance and customer satisfaction.

Online Technical Support Ups Specialist (Remote) ? Recruiting fresh talent - Philippines

Additional Information:
Location: Remote
Job Type: Full-Time
Working Hours: Flexible, but must be available for occasional weekends and holidays
Training: Comprehensive training provided
Career Growth: Opportunities for advancement and professional development

Required Qualifications:

High school diploma or equivalent
Strong technical aptitude and problem-solving skills
Excellent verbal and written communication skills
Ability to work... independently and in a team environment
Proficiency in using online communication tools and software
Customer-focused with a positive attitude

Preferred Qualifications: Associate?s or Bachelor?s degree in a related field (e.g., Information Technology, Computer Science) Previous experience in technical support or customer service roles Familiarity with UPS systems and their components Certification in CompTIA A+, Network+, or similar

Online Technical Support Ups Specialist (Remote) ? Recruiting fresh talent - Philippines

Benefits Information:

Health Insurance: Comprehensive medical, dental, and vision plans
Paid Time Off: Generous PTO policy, including vacation, sick leave, and holidays
Retirement Plans: 401(k) with company match
Professional Development: Access to online courses, certifications, and conferences
Equipment Provided: Company-issued laptop and other necessary equipment
Work-Life Balance: Flexible working hours and remote work environment
Wellness Programs: Employee wellness programs and mental health support

Online Technical Support Ups Specialist (Remote) ? Recruiting fresh talent ? Philippines

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