Live Chat Agent / Customer Support Specialist - US REMOTE
ValSource Inc is seeking a dedicated Live Chat Agent / Customer Support Specialist to join our vibrant team in a remote position. In this role, you will be the frontline representative of our company, engaging with customers through live chat to address inquiries, troubleshoot issues, and provide exceptional support. Your ability to communicate effectively and empathize with customers will play a... vital role in enhancing their experience with our products and services. We value individuals who are passionate about delivering top-notch customer service and who thrive in a fast-paced environment. If you are excited about helping customers and being part of a collaborative remote team, we encourage you to apply.
Responsibilities
? Respond promptly to customer inquiries via live chat, ensuring a high level of service.
? Provide accurate information regarding products and services while addressing customer concerns.
? Troubleshoot technical issues effectively and guide customers through resolution processes.
? Document customer interactions and feedback for continuous improvement and reporting.
? Collaborate with internal teams to resolve complex issues and enhance customer satisfaction.
? Maintain a positive attitude and professional demeanor in all customer interactions.
? Participate in ongoing training and development to stay updated on product knowledge.
Requirements
? High school diploma or equivalent; Bachelor's degree preferred.
? Proven experience in customer service or support roles, preferably in a remote setting.
? Strong verbal and written communication skills.
? Ability to handle multiple conversations efficiently while maintaining a high level of customer satisfaction.
? Proficiency in using live chat software and customer support platforms.
? Strong problem-solving skills with a customer-centric approach.
? Ability to work independently and collaboratively within a remote team environment
Similar Remote Jobs
Live Chat Agent / Customer Support Specialist - US REMOTE
Posted on: 22-09-2024 00:00
Amazon Customer Service ? United States ? Work From Home
Posted on: 22-09-2024 00:00
Senior Specialist - Refunds Phones (Remote) - (Job Number: NHC00000537)
Posted on: 22-09-2024 00:00
(Remote Part-time jobs) Fedex Data Entry Remote Jobs ? WFH
Posted on: 22-09-2024 00:00
American Express Work From Home Jobs ? Live Chat $22/h
Posted on: 22-09-2024 00:00
American Express Part-Time Data Entry Remote Jobs ? Hiring Now
Posted on: 22-09-2024 00:00
Part-Time Remote Data Entry Specialist Needed ? $20 per Hour
Posted on: 22-09-2024 00:00
Online Amazon Chat Support Jobs No Experience (REMOTE) - Part-Time
Posted on: 22-09-2024 00:00
Fedex Customer Service Work From Home $30/Hour ? Apply Now
Posted on: 22-09-2024 00:00
Fully Remote - Data Support Specialist - Hiring 3 people!
Posted on: 22-09-2024 00:00
Manager, Digital Programs, Innovation and Acceleration, Amazon
Posted on: 13-09-2024 00:00
Lead Director, Operations, Training, and Education - Remote
Posted on: 16-07-2024 19:05
Senior Software Engineer, Enterprise Security
Posted on: 24-10-2024 05:38
Remote Nurse Health Coach
Posted on: 19-09-2024 00:00
100% Remote - Business to Business Sales Representative
Posted on: 20-01-2025 06:21
Remote Amazon Part Time Data Entry Jobs
Posted on: 31-01-2025 09:59
Recruiter at Fella Health (Remote, US hours, $20k/yr-$30k/yr total comp inc equity)
Posted on: 24-09-2024 00:00
CVS Data Entry Remote Job ? Work Form Home Jobs
Posted on: 16-07-2024 18:44
Central Support Operations Coordinator - National Remote
Posted on: 16-07-2024 18:40
Bookkeeper / Account Manager ( Remote )
Posted on: 02-02-2025 00:00