Customer Service Position (Remote)
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties And Responsibilities...
? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements And Qualifications
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns
? Customer-focused for positive customer experience and resolution
Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Powered by JazzHR
WIR2goEsX5
Similar Remote Jobs
Customer Service Position (Remote)
Posted on: 22-09-2024 00:00
Fully Remote Body Radiologist
Posted on: 22-09-2024 00:00
Join our Freelance Community
Posted on: 22-09-2024 00:00
Benefits Rep Fully Remote
Posted on: 22-09-2024 00:00
AMP Program Sign Up
Posted on: 22-09-2024 00:00
Virtual Assistant Side Hustler
Posted on: 22-09-2024 00:00
Booking Agent - Remote
Posted on: 22-09-2024 00:00
Remote Real Estate Specialist
Posted on: 22-09-2024 00:00
Voice Data Entry Agent
Posted on: 22-09-2024 00:00
Brokerage Admin Assistant III
Posted on: 22-09-2024 00:00
Manager - Tele Strategic Expansion (Sunrise, FL)
Posted on: 25-08-2024 00:00
CDL Supervisor Dispatcher / Remote / $32 ? $36/hr in Brentwood, TN
Posted on: 09-10-2024 00:00
Route Delivery Driver
Posted on: 26-09-2024 00:00
Streaming Media Assistant
Posted on: 01-10-2024 00:00
Call Center Customer Service Representative
Posted on: 16-07-2024 18:55
Seasonal Stockroom Operations Associate
Posted on: 27-11-2024 06:07
Customer Experience Chatroom Operator
Posted on: 02-01-2025 03:58
ECG Technician - Remote - Night Shift
Posted on: 14-02-2025 07:17
Amazon ? Amazon Warehouse Worker ? Flexible Shifts ? Fargo, ND
Posted on: 04-11-2024 05:38
Senior Salesforce Dev Lead - Remote || Full time
Posted on: 05-01-2025 17:58