Online Chat support
Remote, USA
Full-time
Posted 2025-03-14
We are seeking a proactive Online Chat Support Specialist to enhance our call center operations and HR processes. This crucial role ensures smooth daily operations and contributes to a positive workplace culture by providing real-time assistance and support through online chat platforms.Key Responsibilities:Recruitment & Onboarding:Assist with job postings, resume screening, and interview... scheduling.Facilitate new hire onboarding to ensure effective integration into the team.Employee Relations:Act as a primary contact for HR-related inquiries and concerns from call center employees.Support employee engagement and address workplace issues effectively.HR Administration:Maintain accurate and up-to-date employee records, including attendance and performance.Process HR paperwork, such as contracts and terminations.Training & Development:Help organize and coordinate training sessions and development programs for staff.Track and report on employee training progress.Compliance & Reporting:Ensure adherence to company policies and employment laws.Prepare and maintain HR reports on staffing and turnover.Support & Coordination:Collaborate with HR team members on various HR functions and initiatives.Coordinate with call center management to meet staffing and operational needs.Requirements:Education: Bachelors degree in Human Resources, Business Administration, or a related field.Experience: Minimum of 2 years in an HR role, preferably in a call center or customer service environment.Skills:Strong organizational and multitasking abilities with keen attention to detail.Excellent interpersonal and communication skills.Technical Proficiency:Proficient in HR software and MS Office Suite (Word, Excel, PowerPoint).Familiarity with ATS and HRIS systems is a plus.Problem-Solving:Ability to handle sensitive information discreetly and resolve issues proactively.Benefits:Competitive Salary: Reflective of experience and expertise.Health & Wellness: Comprehensive insurance plans, wellness programs, and gym discounts.Professional Growth: Career advancement opportunities, training, and mentorship.Work-Life Balance: Flexible hours and a supportive work environment.Employee Perks: Paid time off, recognition programs, and company events.Collaborative Environment: Supportive, team-oriented atmosphere.Retirement Plans: 401(k) with company match.Flexible Work Options: Potential for flexible hours or remote work.Employee Discounts: Discounts on company products and services. recblid k3vbdw36iio5ywuigopbbusfa3r0jy
Not Specified
Similar Remote Jobs
Online Chat support
Posted on: 18-09-2024 00:00
Distribution Center Associate
Posted on: 18-09-2024 00:00
Asset Reporting Analyst
Posted on: 18-09-2024 00:00
Remote Clerical Typist
Posted on: 18-09-2024 00:00
Data Entry Assistant
Posted on: 18-09-2024 00:00
Data entry remote
Posted on: 18-09-2024 00:00
USPS Processing Clerk
Posted on: 18-09-2024 00:00
Human Resources Generalist
Posted on: 18-09-2024 00:00
Food Service Cook
Posted on: 18-09-2024 00:00
Food Prep Cook
Posted on: 18-09-2024 00:00
Disney Remote Data Entry No Experience @exam4sure
Posted on: 16-07-2024 18:49
Radiology Assistant (Night-Shift) - Part time/Flex Position
Posted on: 02-02-2025 00:00
Driver Merchandiser - Class A CDL Required
Posted on: 17-09-2024 00:00
Part-Time Seasonal Delivery Driver – California
Posted on: 19-09-2024 00:00
Remote Assistant for Data and Applications (Typist)
Posted on: 04-11-2024 05:37
Product Manager - Remote
Posted on: 16-07-2024 18:36
Data Entry Jobs From Home – $18/Hour No Experience
Posted on: 12-09-2024 00:00
Remote Special Education Facilitator
Posted on: 25-08-2024 00:00
Remote Educator for Students with Disabilities | Virtual WFH
Posted on: 20-01-2025 00:00
Part-Time Yelp Spam Comment Remover (Multiple Locations)
Posted on: 23-11-2024 06:30