Customer Support Engineer
Employer Industry: Electronics Manufacturing
- Why consider this job opportunity...
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction and service relationships
- Travel opportunities for training and product/service orientation
- Engage with cutting-edge technology in the electronics and robotics sectors
- What to Expect (Job Responsibilities):
- Provide technical support for customers on-site, remotely, and via hotline
- Perform installation, commissioning, preventive maintenance, troubleshooting, and repairs on various systems
- Document all field activities in CRM, ERP, or company applications to ensure data accuracy
- Collaborate with the engineering team to resolve unique cases and provide product feedback
- Maximize customer satisfaction through post-service follow-ups and issue escalation
- What is Required (Qualifications):
- US citizenship is highly desired
- Bachelor's degree in Engineering, Electronics, Robotics, Computer Science, or a related field
- At least 5 years of previous experience in technical customer support
- At least 3 years of relevant technical work experience in field service
- Strong interpersonal skills with a focus on customer satisfaction
- How to Stand Out (Preferred Qualifications):
- Knowledge of electronics manufacturing, robotics, PCB assembly, or at least 3 years of related experience
- Proficiency with test equipment and hand tools
- Motivated, independent, and solution-oriented with strong organizational skills
#ElectronicsManufacturing #CustomerSupport #CareerOpportunity #TechnicalSupport #Robotics
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer
Similar Remote Jobs
Customer Support Engineer
Posted on: 18-09-2024 00:00
Customer service data
Posted on: 18-09-2024 00:00
Revenue Support Specialist
Posted on: 18-09-2024 00:00
Freelance Virtual Assistant
Posted on: 18-09-2024 00:00
Member Support Specialist
Posted on: 18-09-2024 00:00
Online Chat Specialist
Posted on: 18-09-2024 00:00
Charge Master Analyst
Posted on: 18-09-2024 00:00
Asset Support Specialist
Posted on: 18-09-2024 00:00
Axonius Cybersecurity Architect
Posted on: 18-09-2024 00:00
Customer Support Engineer
Posted on: 18-09-2024 00:00
R-106048 Processing Specialist
Posted on: 22-10-2024 05:24
Remote Data Entry Operator No Experience Jobs
Posted on: 30-09-2024 00:00
DAYTIME Team Member - $14hr W/TIPS
Posted on: 12-11-2024 02:59
Talent Acquisition Sourcing & Attraction Partner
Posted on: 29-11-2024 08:27
Senior Product Manager, Global Remote Fulfillment
Posted on: 05-09-2024 00:00
DoorDash Remote Jobs ? Work From Home (Entry Level, College Level...
Posted on: 16-07-2024 19:05
Aetna RN Remote Jobs - Virtual Assistant
Posted on: 16-07-2024 18:50
Case Management Utilization Review RN - REMOTE
Posted on: 20-01-2025 00:00
Project Manager: Affordable Housing Development
Posted on: 15-10-2024 08:31
Virtual Special Education Teacher for a California School District
Posted on: 27-12-2024 04:28