After Hours Call Center Behavioral Health Advocate - Remote
Employer Industry: Healthcare Services
Why Consider This Job Opportunity...
? Competitive base pay with premium pay offered for evenings, overnights, weekends, and holidays
? Comprehensive benefits package including medical, dental, and vision insurance
? Paid Time Off that starts to accrue with your first pay period, plus paid holidays and a floating holiday
? Opportunities for career advancement and professional development, including education reimbursement
? Flexibility to work remotely for candidates located in Missouri
? Employee assistance program and referral bonus program
What To Expect (Job Responsibilities)
? Field inbound calls from members and providers for assessment and triage
? Conduct initial inpatient admissions for psychiatric and chemical dependency patients
? Make patient assessments and determine appropriate levels of care
? Manage inpatient mental health cases throughout the entire treatment plan
? Coordinate benefits and transitions between various areas of care
What Is Required (Qualifications)
? Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling; Licensed Ph.D., or an RN with 2+ years of experience in behavioral health
? Active, unrestricted independent clinical license in the State of Missouri: LP, LCSW, LMFT, LPC, or RN
? 2+ years of post-master's or RN experience in a related mental health environment
? Proficient with Microsoft Office Suite (i.e., Word, Excel, Outlook, Teams)
? Ability to work evenings, overnights, weekends, and holidays per assigned schedule
How To Stand Out (Preferred Qualifications)
? Inpatient experience and crisis intervention experience
? Behavioral health utilization management experience
? Call center experience and dual diagnosis experience with mental health and substance abuse
? Experience using Interqual, ASAM, and/or Locus criteria
? Experience coordinating benefits and utilizing multiple resources for patients
#HealthcareServices #MentalHealth #RemoteWork #CareerOpportunity #CompetitivePay
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