American express remote jobs virtual customer care
December 5, 2023...
American Express is seeking enthusiastic and customer-focused individuals to join our dynamic team as Virtual Customer Care Representatives. In this remote role, you will be an integral part of delivering top-notch service to our valued customers.
Responsibilities: ? Customer Engagement: Interact with customers via virtual channels to address inquiries, resolve issues, and provide information about American Express products and services. ? Problem Resolution: Efficiently and effectively resolve customer concerns, demonstrating empathy and a commitment to exceeding customer expectations. ? Product Knowledge: Stay updated on American Express offerings, policies, and procedures to provide accurate information and assistance to customers. ? Adaptability: Thrive in a remote work environment, demonstrating flexibility and adaptability to meet changing business needs.
Required Skills:
? Customer Service Excellence: Proven experience in delivering outstanding customer service with a focus on customer satisfaction.
? Communication Skills: Exceptional verbal and written communication skills in English, ensuring clear and effective communication with customers and team members.
? Tech Savvy: Comfortable navigating virtual platforms, online tools, and software to facilitate seamless customer interactions.
? Problem-Solving: Strong analytical and problem-solving skills to address customer queries and concerns.
? Team Player: Collaborative mindset, able to work effectively within a remote team environment.
Qualifications: ? High school diploma or equivalent; some college education preferred. ? Prior experience in customer service, preferably in a remote or virtual environment. ? Availability to work flexible hours, including evenings and weekends.
How to Apply:
If you are passionate about customer service and ready to join a globally renowned company, please submit your resume and cover letter to us. Be sure to highlight your relevant experience and why you believe you would be a valuable addition to the American Express Virtual Customer Care team.
Apply For This Job Now
Apply To This Job
Similar Remote Jobs
American express remote jobs virtual customer care
Posted on: 17-09-2024 00:00
Virtual Assistant jobs At Fedex (data entry)
Posted on: 17-09-2024 00:00
Part-Time Online Researcher - Flexible Work Opportunity
Posted on: 17-09-2024 00:00
District Sales Manager - Remote West Coast
Posted on: 17-09-2024 00:00
Virtual Amazon Jobs ? Data Entry Clerk
Posted on: 17-09-2024 00:00
Remote Amazon Jobs ? Data Entry Part-Time
Posted on: 17-09-2024 00:00
Customer Service Representative - Full-Time, Remote Opportunity
Posted on: 17-09-2024 00:00
Part-Time Lead Generation & Business Development Specialist
Posted on: 17-09-2024 00:00
Marketing - Program Management Specialist (Concierge Support)
Posted on: 17-09-2024 00:00
Senior Manager - National Sales - Dispensed
Posted on: 17-09-2024 00:00
Customer Chat Support Specialist (Remote, No Experience Needed)
Posted on: 29-07-2024 17:09
Software Administrator
Posted on: 16-07-2024 18:57
Onboarding Consultant (USA Remote)
Posted on: 19-08-2024 00:00
REMOTE: Senior Claims Specialist - Non-Auto Liability (Glenmont, NY, US, 12077)
Posted on: 01-11-2024 07:55
Pre-Licensing Training Agent - Remote
Posted on: 28-10-2024 09:49
Bilingual Spanish/English Customer Experts - Remote
Posted on: 14-08-2024 00:00
Entry-Level Amazon Data Entry Jobs ? No Experience Needed (Part-Time)
Posted on: 29-11-2024 08:27
Call Center Specialist – No Experience Required
Posted on: 12-09-2024 00:00
Data and Reporting Assistant: REMOTE/WORK AT HOME Anywhere in the US or Puerto Rico
Posted on: 11-01-2025 15:34
Administrative Assistant- United States, Remote
Posted on: 31-01-2025 09:58