Virtual Chat Assistant ( 35/hr )
Job Title: Virtual Chat Assistant
Location: Remote
Job Type: Full-Time
Position Overview: As a Virtual Chat Assistant, you will engage with customers in real-time via our chat platform, answering questions, providing support, and resolving issues. Your role is crucial in ensuring a smooth and pleasant experience for all users, while also promoting our products and services.
Key Responsibilities: ? Respond promptly and professionally to customer inquiries through live chat. ? Provide accurate and helpful information regarding products, services, and company policies. ? Assist customers with troubleshooting issues, product questions, or service-related problems. ? Identify customer needs and suggest appropriate solutions or products. ? Escalate complex inquiries or issues to the relevant departments when necessary. ? Maintain a positive and professional tone while interacting with customers. ? Document customer interactions, feedback, and resolutions for future reference. ? Stay... updated on company products, services, and promotional offers to provide customers with the most accurate information. ? Work collaboratively with other team members to ensure seamless customer support across different channels.
Qualifications: ? High school diploma or equivalent; some college education is a plus. ? Proven experience in customer service, preferably in a chat or virtual support role. ? Excellent written communication skills with a strong attention to detail. ? Ability to multitask and handle several chat conversations simultaneously. ? Strong problem-solving skills and the ability to work independently. ? Familiarity with CRM systems and chat platforms is preferred. ? Reliable internet connection and a dedicated home office space. ? Ability to work flexible hours, including evenings and weekends, if needed.
Benefits:
? Competitive salary and performance-based bonuses.
? Flexible work schedule.
? Opportunities for career advancement within the company.
? Access to ongoing training and development programs
Similar Remote Jobs
Virtual Chat Assistant ( 35/hr )
Posted on: 15-09-2024 00:00
Administrative Assistant - Part Time (Remote)
Posted on: 15-09-2024 00:00
Remote - IBM DOM Support Lead
Posted on: 15-09-2024 00:00
Data Entry Specialist (Work from Home)
Posted on: 15-09-2024 00:00
Walmart Remote Jobs (Data Entry) $30/H
Posted on: 15-09-2024 00:00
Remote American Express Jobs (Customer Service)
Posted on: 15-09-2024 00:00
Medical Transcriptionist - REMOTE (Jacksonville, FL)
Posted on: 15-09-2024 00:00
Remote Virtual Chat Assistant Fast Apply
Posted on: 15-09-2024 00:00
Remote Customer Service Representative Fast Apply
Posted on: 15-09-2024 00:00
100 Genuine Online Data Entry Jobs
Posted on: 15-09-2024 00:00
Senior Data Entry Clerk - Remote in TX
Posted on: 04-09-2024 00:00
Accounts Payable Clerk (Remote)
Posted on: 16-07-2024 18:59
Inbound Educational Call Center (Full-Time - Remote)
Posted on: 23-08-2024 00:00
Customer Success Specialist (Tech Support- Starting at $20 per hour, hybrid/mostly work at home)
Posted on: 06-10-2024 00:00
Part Time Member Experience Rep - can Work From Home in AZ
Posted on: 17-09-2024 00:00
Manager-Account Development (Columbus/Cleveland)
Posted on: 11-01-2025 15:33
Earn Money Online: No Experience Jobs for Teens
Posted on: 19-12-2024 18:04
Sr. Accountant - Remote | WFH
Posted on: 16-07-2024 18:35
Patient Engagement Specialist - Central Team (Remote)
Posted on: 20-01-2025 00:00
American Airlines Remote Jobs $30/Hour ? mysmartpros
Posted on: 31-01-2025 10:00