Virtual Chat Assistant ( 35/hr )
Job Title: Virtual Chat Assistant
Location: Remote
Job Type: Full-Time
Position Overview: As a Virtual Chat Assistant, you will engage with customers in real-time via our chat platform, answering questions, providing support, and resolving issues. Your role is crucial in ensuring a smooth and pleasant experience for all users, while also promoting our products and services.
Key Responsibilities: ? Respond promptly and professionally to customer inquiries through live chat. ? Provide accurate and helpful information regarding products, services, and company policies. ? Assist customers with troubleshooting issues, product questions, or service-related problems. ? Identify customer needs and suggest appropriate solutions or products. ? Escalate complex inquiries or issues to the relevant departments when necessary. ? Maintain a positive and professional tone while interacting with customers. ? Document customer interactions, feedback, and resolutions for future reference. ? Stay... updated on company products, services, and promotional offers to provide customers with the most accurate information. ? Work collaboratively with other team members to ensure seamless customer support across different channels.
Qualifications: ? High school diploma or equivalent; some college education is a plus. ? Proven experience in customer service, preferably in a chat or virtual support role. ? Excellent written communication skills with a strong attention to detail. ? Ability to multitask and handle several chat conversations simultaneously. ? Strong problem-solving skills and the ability to work independently. ? Familiarity with CRM systems and chat platforms is preferred. ? Reliable internet connection and a dedicated home office space. ? Ability to work flexible hours, including evenings and weekends, if needed.
Benefits:
? Competitive salary and performance-based bonuses.
? Flexible work schedule.
? Opportunities for career advancement within the company.
? Access to ongoing training and development programs
Similar Remote Jobs
Virtual Chat Assistant ( 35/hr )
Posted on: 15-09-2024 00:00
Administrative Assistant - Part Time (Remote)
Posted on: 15-09-2024 00:00
Remote - IBM DOM Support Lead
Posted on: 15-09-2024 00:00
Data Entry Specialist (Work from Home)
Posted on: 15-09-2024 00:00
Walmart Remote Jobs (Data Entry) $30/H
Posted on: 15-09-2024 00:00
Remote American Express Jobs (Customer Service)
Posted on: 15-09-2024 00:00
Medical Transcriptionist - REMOTE (Jacksonville, FL)
Posted on: 15-09-2024 00:00
Remote Virtual Chat Assistant Fast Apply
Posted on: 15-09-2024 00:00
Remote Customer Service Representative Fast Apply
Posted on: 15-09-2024 00:00
100 Genuine Online Data Entry Jobs
Posted on: 15-09-2024 00:00
Patient Coordinator (Remote/Non-clinical) AccessNurse
Posted on: 16-01-2025 19:15
Academic Review Enrollment Contractor, Texas
Posted on: 24-01-2025 00:00
Delta Remote Careers: Airlines Jobs with Work-From-Home Opportunities
Posted on: 18-02-2025 03:59
Remote Licensed Health Insurance Agent - $21/hr - Dallas, TX
Posted on: 05-09-2024 00:00
Remote Southwest Airlines, Airline Jobs Working From Home
Posted on: 29-10-2024 05:42
Remote Contract Technical Recruiter - Virtual | WFH
Posted on: 29-09-2024 00:00
Amazon Product Tester Jobs - Part Time - Work Remotely
Posted on: 23-01-2025 00:00
Payments and Fraud Strategy Manager
Posted on: 16-07-2024 18:37
Doordash Data Entry Remote Jobs $28/Hour
Posted on: 29-08-2024 00:00
Support Desk Technical Representative-December2024
Posted on: 26-11-2024 06:19