Customer Service Position (Remote)
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties And Responsibilities...
? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements And Qualifications
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns
? Customer-focused for positive customer experience and resolution
Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Powered by JazzHR
IPoTZbbDKC
Similar Remote Jobs
Customer Service Position (Remote)
Posted on: 15-09-2024 00:00
PCA Personal Care Assistant
Posted on: 15-09-2024 00:00
Quality Assurance Technician (Midday)
Posted on: 15-09-2024 00:00
Remote Call center Representative
Posted on: 15-09-2024 00:00
REMOTE Customer Service Representative
Posted on: 15-09-2024 00:00
Remote Customer Service Rep
Posted on: 15-09-2024 00:00
Transportation Representative NOC IB
Posted on: 15-09-2024 00:00
Automotive Online Chat Specialist
Posted on: 15-09-2024 00:00
Freelance SEO Specialist (Remote/Project-Based)
Posted on: 15-09-2024 00:00
Remote Sales Team Leader
Posted on: 15-09-2024 00:00
(Entry Level/No Experience Required) Walmart Data Entry Work From...
Posted on: 16-07-2024 18:44
Remote Child And Family Therapist
Posted on: 05-10-2024 00:00
Urgently Hiring Amazon Flex Delivery Drivers
Posted on: 13-09-2024 00:00
Fully Remote Sr Tax Manager
Posted on: 31-01-2025 09:58
Accenture Virtual Experience Programme
Posted on: 22-10-2024 05:25
Remote Part Time Flexible Customer Care Representative
Posted on: 16-07-2024 18:53
Senior Data Analyst
Posted on: 16-07-2024 18:51
Flexible Work ? Part Time Sales ? Work from Home | Fullerton
Posted on: 26-12-2024 06:12
Delta Airlines Remote Jobs: Customer Service Agent ? US
Posted on: 22-07-2024 03:03
Spanish english interpreter
Posted on: 22-07-2024 03:03