Customer Service Position (Remote)
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties And Responsibilities...
? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements And Qualifications
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns
? Customer-focused for positive customer experience and resolution
Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Powered by JazzHR
IPoTZbbDKC
Similar Remote Jobs
Customer Service Position (Remote)
Posted on: 15-09-2024 00:00
PCA Personal Care Assistant
Posted on: 15-09-2024 00:00
Quality Assurance Technician (Midday)
Posted on: 15-09-2024 00:00
Remote Call center Representative
Posted on: 15-09-2024 00:00
REMOTE Customer Service Representative
Posted on: 15-09-2024 00:00
Remote Customer Service Rep
Posted on: 15-09-2024 00:00
Transportation Representative NOC IB
Posted on: 15-09-2024 00:00
Automotive Online Chat Specialist
Posted on: 15-09-2024 00:00
Freelance SEO Specialist (Remote/Project-Based)
Posted on: 15-09-2024 00:00
Remote Sales Team Leader
Posted on: 15-09-2024 00:00
Walt Disney is hiring: Social Media Manager (National Geographic) in Washington
Posted on: 06-12-2024 06:00
Senior Software Engineer, Profile (Bank Tech) (Remote)
Posted on: 22-07-2024 03:03
Games Ratings Strategist
Posted on: 15-09-2024 00:00
Remote no experience
Posted on: 16-07-2024 18:39
Data Entry Specialist - Remote
Posted on: 22-10-2024 05:25
Project Manager, Creative Operations (Disney Entertainment Television)
Posted on: 16-07-2024 19:04
Senior Technical Account Manager
Posted on: 04-07-2024 08:16
Ticket/Gate Agent (Seasonal) - PBI
Posted on: 14-11-2024 08:01
(Part Time Remote Jobs) Apple Support College Program At Home Advisor $30/H Hiring Now
Posted on: 03-02-2025 00:00
Remote Job Openings with Flexible Schedules | Start Today | Earn $25-$35/hr Remotely
Posted on: 04-11-2024 05:38