Customer service agent
Job Description :
? Deliver the best customer service through efficiency and delivering quality on time, every time.
? Provide guidance and best practices via multi-channels (phone, email, chat and social media...
? Utilize your interpersonal skills to achieve excellent customer satisfaction results; keeping our customers front and center as our north star.
? Assist customers with questions relating to product usability; this includes proactively identifying customer needs through problem recognition, de-escalation and providing first contact resolution.
? Accurately document customer interactions using our Customer Relationship Management software.
? Champion the voice of the customer by providing feedback to our product team.
? Team player- be excited to openly communicate with all customers (internal and external) and be able to adapt quickly to changes.
Who you are
? Candidates should have at least one year experience in a customer service or communications role.
? Consistent track record of working independently to complete a high volume of customer cases.
? Proficient use of web-based products, MS Office and Client (or a similar CRM system).
? Basic Real Estate knowledge is preferred but not required.
? You're hard-working, motivated, enthusiastic and honest; work effectively in a rapidly changing, fast-paced environment in a very dynamic company.
? Self starter : the site is full of features both on the consumer-facing side and back-end that require an intimate knowledge of our systems;
we will give you the knowledge you
Last updated : 2024-09-13
Similar Remote Jobs
Customer service agent
Posted on: 13-09-2024 00:00
Customer Service Representative
Posted on: 13-09-2024 00:00
Medical Transcription Manager
Posted on: 13-09-2024 00:00
Customer Service Representative
Posted on: 13-09-2024 00:00
Remote Virtual Bookkeeper.
Posted on: 13-09-2024 00:00
Online Feedback Provider
Posted on: 13-09-2024 00:00
Fulfillment - Package/Sorter
Posted on: 13-09-2024 00:00
Cashier/Customer Service Agent
Posted on: 13-09-2024 00:00
Online Opinion Contributor
Posted on: 13-09-2024 00:00
Internet Feedback Provider
Posted on: 13-09-2024 00:00
Cyber Incident Engineer
Posted on: 12-12-2024 19:15
Sign Placer Weekend Route Part-Time
Posted on: 29-11-2024 08:27
Executive Business Partner / Executive Assistant
Posted on: 31-01-2025 09:59
Jr. Recruiter - Remote Texas
Posted on: 04-02-2025 19:18
Customer Service Representative
Posted on: 31-07-2024 19:12
Account Executive Yelp Job Description $28/Hour – WFH
Posted on: 12-09-2024 00:00
Direct Support Professional- Remote Support- Part time 3rd shift
Posted on: 29-11-2024 08:27
Experienced Psychic and Tarot Reader - Work from Home Phone & Chat Advisor
Posted on: 15-12-2024 15:03
Remote Data Entry Operator (Typist) | WFH
Posted on: 11-12-2024 17:46
Chat Support Agent(Entry Level) - Remote | WFH at Get It Recruit - Administrative Wescosville, PA
Posted on: 07-08-2024 00:00