Customer Support Representative – Full-Time [Paid Leave] – Escondido
Job Summary
Job Type: Full-Time
Salary: Competitive Hourly Wage
Working Hours: 40 hours per week
Company: Amazon
State Location: California
Benefits: Health, Dental, Paid Training, Paid Vacations, and more
Description
Amazon is seeking a dedicated and customer-oriented Customer Support Representative to join our team in Escondido, California. This is a full-time position offering a competitive hourly wage and a comprehensive benefits package. As a Customer Support Representative, you will be the first point of contact for our customers, providing exceptional service and assistance with inquiries, issues, and feedback.
Requirements
- High school diploma or equivalent.
- Proven customer service experience, preferably in a call center environment.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Proficiency in using computers and customer service software.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Responsibilities
- Answer and manage customer calls, emails, and chat inquiries in a timely and professional manner.
- Resolve customer issues and complaints with patience and efficiency.
- Provide accurate information about products, services, and policies.
- Document customer interactions and update account information as needed.
- Collaborate with team members and other departments to ensure a seamless customer experience.
- Maintain a positive and empathetic attitude towards customers at all times.
- Assist with training new hires and sharing best practices with the team.
Benefits
- Health, Dental, and Vision Insurance
- Paid Training and Continuous Learning Opportunities
- Generous Paid Leave and Vacation Time
- Employee Discounts on Amazon Products
- 401(k) with Company Match
- Opportunities for Career Advancement
Educational Qualifications
- High school diploma or equivalent (required).
Experience
- At least 1-2 years of customer service experience (preferred).
Company Overview
Amazon is a global leader in e-commerce and technology, committed to delivering exceptional value to our customers. We are dedicated to fostering a diverse and inclusive work environment where employees can thrive and grow. Join our team to be part of an innovative company that prioritizes customer satisfaction and employee well-being.
Apply now to become a part of the Amazon family and embark on a rewarding career in customer support!
Similar Remote Jobs
Customer Support Representative – Full-Time [Paid Leave] – Escondido
Posted on: 12-09-2024 00:00
Delta Remote Customer Service Jobs For Teens Entry Level Full Time – WFH
Posted on: 12-09-2024 00:00
Delta Airline Customer Service Representative – Work At Home
Posted on: 12-09-2024 00:00
United Airlines Cabin Crew Travel Perks No Experience Needed
Posted on: 12-09-2024 00:00
Virtual Data Entry Operator – No Experience Required $15-$20/Hour
Posted on: 12-09-2024 00:00
CDL Class B Truck Driver – Hazmat Required
Posted on: 12-09-2024 00:00
Customer Support Agent – Immediate Openings
Posted on: 12-09-2024 00:00
Delta Government Programs Customer Service Representative – Remote Jobs
Posted on: 12-09-2024 00:00
Southwest Airlines Remote Work From Home Jobs – Entry Level
Posted on: 12-09-2024 00:00
Southwest Airlines Flight Attendant Paid Training Full-Time Positions
Posted on: 12-09-2024 00:00
Regional Sales Manager - TX
Posted on: 15-09-2024 00:00
Administrative Assistant - Full Time (Remote)
Posted on: 07-12-2024 04:21
Online Order Filling Team Associate
Posted on: 29-10-2024 05:42
Professional Learning Specialist, Literacy or STEM (Part-Time...
Posted on: 16-07-2024 18:48
Senior/Staff Software Engineer, Sensor Simulation
Posted on: 16-12-2024 16:52
Amazon Flex Delivery ? Seattle, WA
Posted on: 19-02-2025 06:28
Home Care Assistant
Posted on: 13-09-2024 00:00
iOS Software Engineer, Users, Listings & Platform
Posted on: 05-11-2024 03:45
Delta Airlines (Remote Jobs)
Posted on: 19-09-2024 00:00
Coca Cola: Ejecutivo de IT ? Consolidaci?on
Posted on: 28-01-2025 06:22