Full-Time Customer Service Representative (Start Today) – Spring Valley

Remote, USA Full-time Posted 2025-03-14

Full-Time Customer Service Representative (Start Today) – Spring Valley

Job Summary:

– **Job Type:** Full-Time

– **Salary Unit:** $15 – $18 per hour

– **Working Hours:** 40 hours per week

– **Company:** Amazon

– **Location:** Spring Valley, Nevada

– **Benefits:** Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k) Matching

Description:

Amazon is seeking enthusiastic and dedicated individuals to join our team as Full-Time Customer Service Representatives in Spring Valley, Nevada. If you?re passionate about delivering exceptional customer service and have a knack for solving problems efficiently, we want you to start today!

Responsibilities:

– Provide excellent customer service through phone, email, and chat.

– Resolve product or service problems by clarifying the customer?s complaint.

– Determine the cause of the problem and selecting the best solution.

– Expedite correction or adjustment and follow up to ensure resolution.

– Maintain customer records by updating account information.

– Handle customer inquiries and complaints in a courteous and professional manner.

– Meet personal/team sales targets and call handling quotas.

– Follow communication procedures, guidelines, and policies.

Requirements:

– High School Diploma or equivalent.

– Proven customer support experience or experience as a client service representative.

– Strong phone contact handling skills and active listening.

– Familiarity with

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