Full-Time Customer Service Representative (Start Today) – Spring Valley
Full-Time Customer Service Representative (Start Today) – Spring Valley
Job Summary:
– **Job Type:** Full-Time
– **Salary Unit:** $15 – $18 per hour
– **Working Hours:** 40 hours per week
– **Company:** Amazon
– **Location:** Spring Valley, Nevada
– **Benefits:** Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k) Matching
Description:
Amazon is seeking enthusiastic and dedicated individuals to join our team as Full-Time Customer Service Representatives in Spring Valley, Nevada. If you?re passionate about delivering exceptional customer service and have a knack for solving problems efficiently, we want you to start today!
Responsibilities:
– Provide excellent customer service through phone, email, and chat.
– Resolve product or service problems by clarifying the customer?s complaint.
– Determine the cause of the problem and selecting the best solution.
– Expedite correction or adjustment and follow up to ensure resolution.
– Maintain customer records by updating account information.
– Handle customer inquiries and complaints in a courteous and professional manner.
– Meet personal/team sales targets and call handling quotas.
– Follow communication procedures, guidelines, and policies.
Requirements:
– High School Diploma or equivalent.
– Proven customer support experience or experience as a client service representative.
– Strong phone contact handling skills and active listening.
– Familiarity with
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