Full-Time Customer Service Executive – Apply Now – Laredo

Remote, USA Full-time Posted 2025-03-14

Job Summary


Position: Full-Time Customer Service Executive


Location: Laredo, Texas


Company: Amazon


Salary: $15 – $20 per hour


Working Hours: 40 hours per week


Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k)


Job Description


Amazon is seeking a dedicated and customer-oriented Full-Time Customer Service Executive to join our dynamic team in Laredo, Texas. As a Customer Service Executive, you will play a crucial role in delivering excellent customer service and ensuring customer satisfaction. This position offers an exciting opportunity to work in a fast-paced environment where no two days are the same.


Requirements


– High school diploma or equivalent


– Strong communication and interpersonal skills


– Ability to work flexible shifts, including evenings, weekends, and holidays


– Proficiency in MS Office and basic computer skills


– A positive attitude and a passion for customer service


Responsibilities


– Handle inbound customer inquiries via phone, email, and chat


– Resolve customer complaints and provide appropriate solutions


– Process orders, returns, and exchanges


– Maintain accurate customer records


– Collaborate with other departments to ensure customer satisfaction


– Provide product information and guidance to customers


Benefits


– Comprehensive health and dental insurance


– Paid training programs


– Generous paid vacation and sick leave


– 401(k) retirement plan with company match


– Opportunities for career advancement


Educational Qualifications


– High school diploma or GED required


– College degree preferred but not mandatory


Experience


– Previous experience in customer service or a related field is preferred


– Experience with CRM software is a plus


Company Overview


Amazon is a global leader in e-commerce and technology solutions. With a commitment to innovation and customer satisfaction, Amazon offers a wide range of products and services to customers worldwide. We pride ourselves on fostering a diverse and inclusive workforce and are dedicated to providing our employees with opportunities for growth and development.


If you are passionate about helping others and looking for a rewarding career, apply now to join the Amazon team in Laredo, Texas!


Apply Job!

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