Customer Service Agent (Immediate Hiring) – Orange

Job Summary

Company: Amazon

Location: California

Job Type: Full-Time

Salary: Competitive hourly rate

Working Hours: 40 hours per week

Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) Plan

Description

We are looking for enthusiastic and dedicated Customer Service Agents to join our team at Amazon in California. As a Customer Service Agent, you will be the first point of contact for our customers, ensuring they receive outstanding service and support. This position offers a competitive hourly rate and a comprehensive benefits package.

Requirements

• High School Diploma or equivalent


• Excellent communication skills


• Ability to problem solve and think critically


• Experience in a customer service role is preferred but not required


• Comfortable with technology and able to learn new systems quickly


• Ability to work a flexible schedule, including evenings, weekends, and holidays

Responsibilities

• Respond to customer inquiries via phone, email, and chat


• Provide accurate and timely information to customers


• Resolve customer issues and concerns efficiently


• Document customer interactions and transactions


• Collaborate with other departments to ensure resolution of customer issues

Benefits

• Health and dental insurance


• Paid training programs


• Paid vacation and holidays


• 401(k) retirement plan with company match


• Employee discounts on products and services

Educational Qualifications

• High School Diploma or equivalent required

Experience

• Previous experience in customer service is preferred but not mandatory

Company Overview

Amazon is a global leader in e-commerce and technology services, renowned for its customer-centric approach and innovative solutions. With a commitment to excellence and a passion for exceeding customer expectations, Amazon offers a dynamic and rewarding work environment for its employees. Join us and be a part of a company that values innovation, diversity, and professional growth.

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