Virtual Customer Support Associate
Job Summary
Job Type: Full-Time
Salary: $15 – $20 per hour
Company: Stellar Support Solutions
Location: Remote
Benefits: Flexible working hours, health insurance, paid time off, and professional development opportunities.
Description
Stellar Support Solutions is seeking passionate and dedicated Virtual Customer Support Associates to join our dynamic team. As a Virtual Customer Support Associate, you will be the primary point of contact for our customers, providing exceptional service and support via phone, email, and chat. Your role is crucial in ensuring customer satisfaction and building strong relationships with our clients.
Requirements
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
- High school diploma; college degree preferred
Responsibilities
- Manage large amounts of incoming calls, emails, and chats
- Identify and assess customers? needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Similar Remote Jobs
Virtual Customer Support Associate
Posted on: 12-09-2024 00:00
Disney Jobs From Home – Remote Jobs
Posted on: 12-09-2024 00:00
American Airlines Cabin Crew Assistant No Experience Immediate Openings
Posted on: 12-09-2024 00:00
Customer Service Agent (Part-Time) – Augusta
Posted on: 12-09-2024 00:00
Target Package Delivery Driver
Posted on: 12-09-2024 00:00
Customer Experience Specialist – Hiring Now
Posted on: 12-09-2024 00:00
UPS Customer Care (Remote Job Work From Home) – Apply Now
Posted on: 12-09-2024 00:00
UPS Remote Jobs (Data Entry Full Time) – Work From Home Jobs
Posted on: 12-09-2024 00:00
United Airlines Flight Attendant Entry Level Full-Time $22 per Hour
Posted on: 12-09-2024 00:00
Part-Time Park Ranger
Posted on: 12-09-2024 00:00
Interview Screener (Flexible Schedule)
Posted on: 16-07-2024 18:39
Social Media Manager - Korean Speaking - Part-Time Freelance
Posted on: 07-09-2024 00:00
Remote Customer Support Specialist at PUMP
Posted on: 06-12-2024 06:00
Remote School Psychologist- New York (Full Time)
Posted on: 31-01-2025 09:59
Principal Tech Category Procurement Mgmt - C&E 4 Locations
Posted on: 03-12-2024 06:00
Remote Data Entry Clerk / Part-time at Easy Recruiter Solutions
Posted on: 03-10-2024 00:00
Wayfair Remote Customer Service ? Gov Job ? US
Posted on: 01-07-2024 16:51
director of Outbound Transportation (Remote - U.S.)
Posted on: 16-07-2024 19:07
Hulu Customer Care (Remote Jobs Work From Home)
Posted on: 05-07-2024 05:50
Assistant Retail Specialist
Posted on: 03-10-2024 00:00