Customer Service Representative - Remote Work from Home
Customer Service Representative
The Customer Service Representative is to provide excellent customer service by explaining policy coverage, claim status and assisting with claim payments or other policy information to policyholders and/or interested third parties...
Primary Duties & Responsibilities: ? Heavy phone contact with policyholders, providers and interested third parties. ? Processing policyholder requests from correspondence, phone calls and emails ? Review and maintain new and revised procedures regarding policy information. ? Maintain department standards for number of calls, average handle and time management. ? Customer service background and good phone skills. ? Excellent communication, both written and oral, and organization skills. ? Must be able to maintain confidentiality. ? Excellent alpha and number recognition skills. ? Demonstrated mathematical abilities. ? Basic PC skills. ? Able to handle high stress situations calmly and with tact and professionalism. ? Strong decision making skills with the ability to analyze situations and make logical conclusions. ? Regular and predictable attendance required
Requirements: ? High school diploma or equivalent. Some college preferred. ? At least one year of office experience preferred. Telecommunications experience a plus. ? Life and Health insurance background and knowledge of insurance operations desired.
Physical Requirements: Heavy phone and PC usage, sitting for extended periods of time and frequently reaches above shoulder level. Fast-paced environment
Similar Remote Jobs
Customer Service Representative - Remote Work from Home
Posted on: 15-07-2024 02:16
Remote Apple Data Entry ( Work from home )
Posted on: 15-07-2024 02:16
Netflix Data Entry Jobs (Call Support) - In USA
Posted on: 15-07-2024 02:16
Live Chat Agent (work from home)
Posted on: 15-07-2024 02:16
Costco Virtual Assistant Remote Jobs Work From Home
Posted on: 15-07-2024 02:16
Healthcare Call Center Representative (Remote - Denver Only)
Posted on: 15-07-2024 02:16
Entry-Level Remote Data Entry/Customer Service Program
Posted on: 15-07-2024 02:16
Remote Virtual Assistant / Content Moderator (Entry Level)
Posted on: 15-07-2024 02:16
Remote Live Chat Support Agent (Entry Level)
Posted on: 15-07-2024 02:16
Data Entry Clerk - Fully remote
Posted on: 15-07-2024 02:16
Customer Service Rep. II
Posted on: 21-02-2025 00:00
Supply Chain Data Analyst
Posted on: 16-07-2024 18:36
Customer Solutions Specialist 11:30 AM ? 8 PM EST
Posted on: 11-12-2024 17:46
Call Center Associate (part-time) ? Remote or On Campus
Posted on: 23-10-2024 04:43
Work at Home Customer Service or Sales or Technical Support Advisor
Posted on: 16-07-2024 18:35
Netflix Remote (Data Entry Jobs) $36/H ? Work From Home Job
Posted on: 04-02-2025 19:21
Customer Service Computer Job - Work from Home Part Time
Posted on: 30-10-2024 05:36
Accountant - MAcc, Part Time
Posted on: 20-01-2025 06:20
Digital Product Analyst (100% Remote, Anywhere in USA)
Posted on: 08-12-2024 17:20
Work From Home No Experience Chat Agent
Posted on: 16-11-2024 19:13