Customer Service Representative - Chat
Title: Customer Service Representative - Chat Only (Remote)
Pay Rate: $14 per hour
Schedules: Part time, up to 30 hours per week Monday - Friday
Schedule 1 is 8 AM - 2:30 PM CT, Monday through Friday
Schedule 2 is 12:30 PM - 7 PM CT, Monday through Friday
Location: Remote, but preference is for candidates within 20 miles of Temple, Texas
About ConsumerDirect:
ConsumerDirect?is paving the future with our people-first-financial platform. Our products, Smartcredit.com? Scoremaster.com? and HOGO provide impactful solutions in the consumer credit and data privacy space. We?re the first and only company to combine credit, online privacy, money management, and identity protection all in one place, empowering everyday people to take ownership of their financial world! #Fintech
Position Overview:
We are looking for a remote Customer Service Representative to help support our Customer Service team. If you?re looking for a dynamically positive work environment that encourages the... exchange of creative ideas to achieve a meaningful, common goal, look no further than ConsumerDirect, Inc.
Essential Job Functions:
? Handle and respond to a high volume of inbound customer inquiries via chat and email with professionalism and accuracy.
? Collaborate with team members and supervisors to continuously improve customer service processes and efficiency.
? Maintain a thorough understanding of the company?s products and services to provide knowledgeable assistance to customers.
? Create, add, edit, and troubleshoot within client systems, ensuring accurate and timely responses to customer inquiries.
? Maintain and promote a positive attitude, ensuring a high level of customer satisfaction while meeting individual and team productivity goals.
? Upsell relevant products and services based on customers' needs and preferences during interactions.
Qualifications: ? 1+ years relevant work experience ? Amazing customer service and insights ? Ability to communicate effectively in writing in English ? 18+ to apply
?Consumer Direct embraces diversity, culture, and equal opportunity in a serious way. We are committed to promoting a workplace that represents a wide variety of, backgrounds, perspectives, skills and experiences. That includes you too, nerds!?
Similar Remote Jobs
Customer Service Representative - Chat
Posted on: 11-09-2024 00:00
Google Cloud Platform DevOps Engineer
Posted on: 11-09-2024 00:00
100% Remote Healthcare Data Entry
Posted on: 11-09-2024 00:00
DATA ENTRY CLERK / TYPING
Posted on: 11-09-2024 00:00
Entry-Level Data Scrutiny Clerk (Remote)
Posted on: 11-09-2024 00:00
$17/HR REMOTE Medical Insurance Specialist
Posted on: 11-09-2024 00:00
REMOTE LIVE CHAT SPECIALIST(ENTRY LEVEL)
Posted on: 11-09-2024 00:00
Sales Advisor - Dyson Home
Posted on: 11-09-2024 00:00
Category Analyst, Bottler - West
Posted on: 11-09-2024 00:00
Director, Publicity (Disney Entertainment Television)
Posted on: 11-09-2024 00:00
Full-Time Delta Airlines Ticket Agent Position Available ? Competitive Salary & Benefits
Posted on: 04-09-2024 00:00
Remote Data Entry Clerk for Freight Bill Processing
Posted on: 23-11-2024 06:30
Amazon Remote Jobs ? Work From Anywhere
Posted on: 26-12-2024 06:11
Executive / Administrative Assistant
Posted on: 26-12-2024 06:11
Head of Client Services Work Remotely from Anywhere in the United States
Posted on: 23-10-2024 04:43
Fully Remote [Data Entry] Jobs ? Amazon Hiring Now
Posted on: 07-09-2024 00:00
Sr Director, Real Estate Sales
Posted on: 11-08-2024 00:00
Remote Entry-Level Data Entry
Posted on: 22-11-2024 05:34
[Customer Care Rep] Jobs at Delta ? Work From Home
Posted on: 13-12-2024 17:48
Life Science Sales Specialist
Posted on: 19-11-2024 06:06