Remote Contact Center Representative-Henderson,NV
Service Center
CSCS NV...
Job Summary
Contacts potential and current customers and solicits sales by telephone and provides the highest standard of professionalism and courtesy to resolve customer questions and problems
Compensation and Benefits: $17/hr. Weekly Pay. Benefits Start Day 1.Work From Home.
Essential Job Duties
? Using ACD system to contact existing and potential Caliber customers on matters pertaining to insurance company assignments and estimates, Caliber-generated repair estimates, and customer pay leads. Following up on second chance opportunities.
? Following established guidelines to generate assignments reports, make telephone calls to customers, provide information, answer customer questions, maintain Insurance service level agreements and update the company's business management computer system.
? Contact Insurance Representatives to determine coverage and liability.
? Conduct ACD outbound calls in support of the Caliber Follow-up SOP procedures in order to achieve Assignment conversion rate and department goals. Must be able to listen, identify and qualify customer service and sales opportunities to service our customers' needs in a prompt and professional manner.
? Resolve first-tier customer questions, concerns and complaints.
? May also handle incoming customer calls and make arrangements for towing service and rental car delivery, provide vehicle repair status, or providing alternative contacts for resolving customer issues.
? Other duties as assigned
Skill/Requirements
? High School diploma or GED
? Must resign in the Henderson, NV area.
? Minimum 0-2 years of customer service or sales experience
? Oral communication skills
? Customer/client orientation
? Problem-solving skills
Similar Remote Jobs
Remote Contact Center Representative-Henderson,NV
Posted on: 10-09-2024 00:00
Remote Customer Service Rep.
Posted on: 10-09-2024 00:00
Remote Call Center Rep
Posted on: 10-09-2024 00:00
Customer Service Representative (Remote)
Posted on: 10-09-2024 00:00
Remote Customer Service Agent
Posted on: 10-09-2024 00:00
Remote Data Entry/Support Coordinator
Posted on: 10-09-2024 00:00
Detail-Oriented Data Entry Operator
Posted on: 10-09-2024 00:00
Looking for QA Engineer
Posted on: 10-09-2024 00:00
Entry-Level Work From Home
Posted on: 10-09-2024 00:00
Home Health Care Assistant
Posted on: 10-09-2024 00:00
Team Lead / Sr. Analyst, Delta Acquisition Marketing Enablement
Posted on: 15-10-2024 08:32
Full-Time Delta Airlines Ticket Agent Position Available ? Competitive Salary & Benefits
Posted on: 04-09-2024 00:00
Virtual Work Flexible Schedule
Posted on: 02-02-2025 00:00
Amazon Flex Seasonal Driver – North Carolina
Posted on: 19-09-2024 00:00
Data Analyst (Mid to Senior) - REMOTE
Posted on: 15-08-2024 00:00
Account Director, Services Growth (Enterprise Sales)
Posted on: 20-01-2025 00:00
Coordinator, Entertainment Brand Solutions
Posted on: 14-02-2025 07:18
Analyst - Hiring Immediately
Posted on: 11-01-2025 15:33
Web Chat Representative - Work from home
Posted on: 24-01-2025 04:50
Remote Executive Assistant to CEO and COO
Posted on: 02-10-2024 00:00