Online Chat support
We are seeking a proactive Online Chat Support Specialist to enhance our call center operations and HR processes. This crucial role ensures smooth daily operations and contributes to a positive workplace culture by providing real-time assistance and support through online chat platforms.
Key Responsibilities:
Recruitment & Onboarding:
Assist with job postings, resume screening, and interview scheduling.
Facilitate new hire onboarding to ensure effective integration into the team.
Employee Relations:
Act as a primary contact for HR-related inquiries and concerns from call center employees.
Support employee engagement and address workplace issues effectively.
HR Administration:
Maintain accurate and up-to-date employee records, including attendance and performance.
Process HR paperwork, such as contracts and terminations.
Training & Development:
Help organize and coordinate training sessions and development programs for staff.
Track and report on employee training... progress.
Compliance & Reporting:
Ensure adherence to company policies and employment laws.
Prepare and maintain HR reports on staffing and turnover.
Support & Coordination:
Collaborate with HR team members on various HR functions and initiatives.
Coordinate with call center management to meet staffing and operational needs.
Requirements:
Education: Bachelor?s degree in Human Resources, Business Administration, or a related field.
Experience: Minimum of 2 years in an HR role, preferably in a call center or customer service environment.
Skills:
Strong organizational and multitasking abilities with keen attention to detail.
Excellent interpersonal and communication skills.
Technical Proficiency:
Proficient in HR software and MS Office Suite (Word, Excel, PowerPoint).
Familiarity with ATS and HRIS systems is a plus.
Problem-Solving:
Ability to handle sensitive information discreetly and resolve issues proactively.
Benefits:
Competitive Salary: Reflective of experience and expertise.
Health & Wellness: Comprehensive insurance plans, wellness programs, and gym discounts.
Professional Growth: Career advancement opportunities, training, and mentorship.
Work-Life Balance: Flexible hours and a supportive work environment.
Employee Perks: Paid time off, recognition programs, and company events.
Collaborative Environment: Supportive, team-oriented atmosphere.
Retirement Plans: 401(k) with company match.
Flexible Work Options: Potential for flexible hours or remote work.
Employee Discounts: Discounts on company products and services
Similar Remote Jobs
Online Chat support
Posted on: 07-09-2024 00:00
Remote Entry-Level Opportunities
Posted on: 07-09-2024 00:00
Actuarial Analyst (Remote)
Posted on: 07-09-2024 00:00
Remote Sales Executive
Posted on: 07-09-2024 00:00
Call Center Agent-REMOTE
Posted on: 07-09-2024 00:00
Data Entry Specialist
Posted on: 07-09-2024 00:00
Supply Chain Handler
Posted on: 07-09-2024 00:00
Call center rep
Posted on: 07-09-2024 00:00
Deliver with Gopuff
Posted on: 07-09-2024 00:00
Amazon Researcher (remote)
Posted on: 07-09-2024 00:00
Reset Representative (Days)
Posted on: 28-11-2024 04:55
Detail-Oriented Data Entry Specialist
Posted on: 07-09-2024 00:00
REMOTE CALL CENTER REPRESENTATIVE ? WORK FROM HOME
Posted on: 22-09-2024 00:00
Staff Software Engineer, Reliability Engineer (Remote)
Posted on: 25-11-2024 05:19
Customer Experience / Partnership Specialist - Parentfile - Remote
Posted on: 05-11-2024 03:45
Executive Assistant, CFP&A and Finance Transformation
Posted on: 23-11-2024 06:30
Outside Sales Representative
Posted on: 16-07-2024 18:43
Apple Home Advisor Jobs $25/Hour ? Part-Time Remote Jobs (Hiring Now)
Posted on: 31-01-2025 10:01
High-Paying Remote Roles - Start Your Work-from-Home Career Today
Posted on: 03-01-2025 07:35
Driver Merchandiser (Nights)
Posted on: 27-09-2024 00:00