Virtual Inboud Call Center Agent (Remote)
This a Full Remote job, the offer is available from: United States, Sweden, New York (USA)
Virtual Call Center Agent Job Responsibilities...
? Obtains client information by answering telephone calls; interviewing clients; verifying information.
? Determines eligibility by comparing client information to requirements.
? Establishes policies by entering client information; confirming pricing.
? Informs clients by explaining procedures; answering questions; providing information.
? Maintains communication equipment by reporting problems.
? Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
? Updates job knowledge by studying new product descriptions; participating in educational opportunities.
? Accomplishes sales and organization mission by completing related results as needed.
Call Center Agent Skills / Qualifications: ? Verbal communication ? Phone skills ? Listening ? Data entry skills ? People skills ? Informing ? Customer focus ? Customer service ? Attention to detail ? Professionalism ? Multi-tasking
Education, Experience, and Licensing Requirements: ? University/college degree is an asset. ? Previous customer service experience,
This offer from 'HR Prospect' has been enriched by Jobgether.com and got a 75% flex score
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