Remote Customer Support Specialist
Remote Customer Support Specialist
Position Overview...
Leading online retailer specializing in premium pet supplies, dedicated to helping pet owners across the country provide their pets with exceptional care and love, seeks a motivated and detail-oriented Remote Customer Support Specialist.
In this role, you'll serve as the primary point of contact for customers, ensuring that each interaction reflects the company?s commitment to excellence and leaves a long lasting positive impression.
Key Responsibilities
? Deliver exceptional support through phone, chat, and email, handling inquiries, resolving issues, and providing product suggestions.
? Guide customers in navigating the website, assisting with product searches and the ordering process.
? Address and resolve customer concerns promptly and effectively.
? Manage returns, exchanges, and refunds in accordance with company guidelines.
? Maintain up-to-date knowledge of products and promotions to better assist customers.
? Coordinate with shipping and inventory teams to ensure efficient order fulfillment.
Qualifications
? Previous experience in customer service, call center, or a similar role.
? Strong verbal and written communication skills.
? Friendly and professional demeanor.
? Knowledge of CRM systems a plus.
Customer Support Positions Offer
? Competitive hourly salary based on experience.
? Full benefits package including health, dental, vision, and paid time off.
? Supportive and positive work environment.
? Employee discounts on a wide range of pet products.
? Flexible work from home options.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
? 401(k)
? Dental insurance
? Flexible schedule
? Health insurance
? Paid time off
? Vision insurance
? Work from home
Shift:
? Day shift
Work Location: Remote
Similar Remote Jobs
Remote Customer Support Specialist
Posted on: 05-09-2024 00:00
Call Center Representative (Remote)
Posted on: 05-09-2024 00:00
Entry-Level Data Entry Specialist
Posted on: 05-09-2024 00:00
Healthcare Recruiter-Full Time Remote
Posted on: 05-09-2024 00:00
Detail-Oriented Data Entry Specialist
Posted on: 05-09-2024 00:00
Fully Remote Support Specialist
Posted on: 05-09-2024 00:00
Scheduling Coordinator/Entry Level (Remote)
Posted on: 05-09-2024 00:00
Night Shift CT Technologist
Posted on: 05-09-2024 00:00
Billing Specialist- Part Time/Remote
Posted on: 05-09-2024 00:00
Fully remote entry level
Posted on: 05-09-2024 00:00
Coca Cola Shift Manager
Posted on: 15-12-2024 15:02
Fully remote Search Consultant US anywhere
Posted on: 16-07-2024 18:41
Remote School Based Speech-Language Pathologist
Posted on: 01-11-2024 07:54
Sales Director (Salesforce Consulting) - Manufacturing, Automotive, Energy
Posted on: 24-01-2025 04:52
American Express Data Entry Virtual Remote Jobs ? Work From Home Jobs
Posted on: 11-09-2024 00:00
Walmart Data Entry Jobs ? Online Remote Jobs
Posted on: 04-09-2024 00:00
Home-Based Scheduling Assistant (Remote)
Posted on: 16-11-2024 00:00
Application Developer
Posted on: 16-07-2024 18:53
Remote Data Entry Amazon Specialist - No Experience - Part-Time
Posted on: 16-11-2024 00:00
Virtual Receptionist (Remote)
Posted on: 20-01-2025 06:19