Customer Service and Sales (Work from Home/Hybrid Office in Rexburg, ID)

Remote, USA Full-time Posted 2025-03-14

Employer Industry: Credit Union Services

Opportunity for career advancement and growth within the organization
Flexible remote work options available
Supportive and collaborative work environment
Chance to make a positive impact on member satisfaction and financial relationships
Ongoing training and certification opportunities

Answer incoming phone calls from members and resolve inquiries to ensure quality service
Cross-sell credit union products and services to enhance member relationships
Assist and train members in using automated services provided by the credit union
Comply with regulations and complete account transaction requests efficiently
Train other service center employees as needed

Minimum educational requirement: High School Diploma or equivalent
One to twelve months of related experience, including call center or branch experience
Must be MSR Certified or complete Certification within 3 months of hire
Basic computer operating skills and intermediate proficiency in Microsoft Office
Ability to communicate patiently and courteously with members

Previous experience with Symitar and 10-Key
Ability to type a minimum of 35 words per minute
Familiarity with credit union policies and procedures

#CreditUnion #CustomerService #RemoteWork #CareerGrowth #FinancialServices

At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer

Apply Job!

Apply for the Job