Part-Time Evening Remote Customer Service Representative at Imaginary Company
Part-Time Evening Remote Customer Service Representative at Imaginary Company
Job Description...
Are you a customer service enthusiast looking for a flexible, remote job opportunity? Imaginary Company is seeking a dedicated Part-Time Evening Remote Customer Service Representative to join our dynamic team. This role is perfect for individuals with a knack for problem-solving and a passion for providing exceptional customer support. You will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction. If you thrive in a fast-paced environment and excel at delivering high-quality service, this is the perfect role for you.
Job Type
Part-Time, Remote Position
Working Hours
Evening hours, approximately 4 PM ? 9 PM (20-25 hours per week)
Responsibilities
? Respond promptly to customer inquiries via phone, email, and chat
? Resolve customer complaints and issues in a timely and efficient manner
? Maintain accurate customer records and update information as needed
? Provide product and service information to customers
? Escalate complex issues to appropriate departments
? Conduct follow-ups to ensure customer issues are resolved
? Assist with other customer service tasks as needed
? Contribute to team meetings and training sessions
Benefits
? Competitive hourly wage
? Flexible working hours
? Remote work opportunity
? Comprehensive dental plan
? Paid training sessions
? Employee assistance programs
Hourly Salary Range
$25 ? $45 per hour, depending on experience and performance
Job Requirements
? Excellent communication skills, both written and verbal
? Strong problem-solving abilities
? Ability to work independently and as part of a team
? Proficiency in using customer service software and tools
? High-speed internet connection and a quiet workspace
? Previous customer service experience preferred
Other Relevant Details
? Located in the United States
? Must be legally authorized to work in the U.S.
? Remote position with required evening working hours
Basic Educational Requirements
? High school diploma or equivalent required
? Some college coursework preferred
Positive Work Environment
At Imaginary Company, we pride ourselves on fostering a positive and inclusive work environment. We believe in recognizing hard work, encouraging professional growth, and maintaining a healthy work-life balance. Our team is supportive, collaborative, and dedicated to providing the best customer service in the industry.
Company Description
Imaginary Company is a leading provider of innovative customer service solutions. We specialize in delivering top-notch support to our diverse clientele, ensuring their needs are met with the highest level of professionalism and care. Our mission is to exceed customer expectations through exceptional service, cutting-edge technology, and a team of dedicated professionals. At Imaginary Company, we value integrity, innovation, and collaboration. We are committed to creating a positive and rewarding work environment where our employees can thrive and grow. Join us and be a part of a company that is passionate about making a difference in the world of customer service
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