Customer Service Representative-REMOTE
DB-Home Services is seeking a dedicated Customer Service Representative to join our team. As a crucial component of our customer relations, you will be the first point of contact for clients seeking assistance, and your role will involve addressing inquiries, providing solutions, and ensuring a positive customer experience.
The ideal candidate should have excellent communication skills, a friendly demeanor, and a strong problem-solving ability. You will be responsible for handling customer queries, managing complaints, and working collaboratively with other departments to ensure customer satisfaction.
Responsibilities
? Respond promptly to customer inquiries via phone, email, or chat
? Provide information and assistance regarding products and services
? Resolve customer complaints effectively and efficiently
? Maintain accurate records of customer interactions and transactions
? Collaborate with other teams to enhance customer satisfaction
? Identify opportunities for service... improvement and customer loyalty
? Follow up with customers to ensure their issues are resolved
Requirements
? High school diploma or equivalent; additional education in customer service is a plus
? Proven experience in customer service or related roles
? Excellent verbal and written communication skills
? Strong problem-solving abilities and customer-oriented mindset
? Ability to work in a fast-paced environment and handle multiple tasks
? Proficiency in using customer service software and CRM systems
? Strong interpersonal skills and ability to work well with a team
? Flexibility to work varying shifts, including evenings and weekends if necessary
Similar Remote Jobs
Customer Service Representative-REMOTE
Posted on: 04-09-2024 00:00
Customer Service Representative
Posted on: 04-09-2024 00:00
Customer Service Representative
Posted on: 04-09-2024 00:00
Data Entry Clerk-REMOTE
Posted on: 04-09-2024 00:00
Data Entry Clerk-REMOTE
Posted on: 04-09-2024 00:00
Virtual Assistant Opportunities
Posted on: 04-09-2024 00:00
Remote Insurance Agent
Posted on: 04-09-2024 00:00
Business Development Professional
Posted on: 04-09-2024 00:00
Remote Work Opportunities
Posted on: 04-09-2024 00:00
User Experience Tester
Posted on: 04-09-2024 00:00
Seasonal Parcel Driver (Amazon)
Posted on: 19-09-2024 00:00
Sr Regulatory Advisor (Customs & Brokerage)
Posted on: 17-12-2024 18:02
Entry Level Marketing Assistant
Posted on: 06-11-2024 04:54
Southwest Airlines Remote Data Entry Jobs Work From Home - Entry Level
Posted on: 16-07-2024 18:39
Quality Assurance Engineer - Apple Vision Pro
Posted on: 31-01-2025 10:00
Client Vacation Planner-Entry Level
Posted on: 13-11-2024 04:54
American Express Data Entry Jobs (Live Chat, Remote) $35/Hour 2024 In Cyprus
Posted on: 16-12-2024 16:53
Revenue Operations Specialist for Customer Success Team
Posted on: 16-11-2024 00:00
Virtual Network Service Senior Product Manager
Posted on: 03-12-2024 06:00
MHLS Workforce Management Analyst , MHLS
Posted on: 31-01-2025 09:59