Remote Technical Support Specialist - 3rd Shift - Smart Buildings / Building Automation, Fire Life Safety & Security
Employer Industry: Healthcare Services
Why Consider This Job Opportunity...
? Competitive pay up to $60,000 annually
? Comprehensive benefits package including health, dental, and vision insurance
? Opportunities for career advancement and professional growth within the organization
? Flexible remote work option available
? Supportive and collaborative team environment
? Chance to work with cutting-edge technology and innovative healthcare solutions
What To Expect (Job Responsibilities)
? Manage and respond to incoming customer inquiries via phone and email
? Process orders, returns, and exchanges efficiently and accurately
? Provide exceptional customer service and support to ensure client satisfaction
? Collaborate with cross-functional teams to resolve customer issues and escalations
? Maintain accurate records and documentation of customer interactions and transactions
What Is Required (Qualifications)
? Bachelor's degree in Business Administration, Healthcare Management, or related field
? 2+ years of experience in customer service or healthcare administration
? Proficiency in Microsoft Office suite and CRM software
? Excellent communication and interpersonal skills
? Strong attention to detail and ability to multitask in a fast-paced environment
How To Stand Out (Preferred Qualifications)
? Experience working in a remote customer service role
? Knowledge of healthcare industry regulations and compliance standards
? Certification in Customer Service Excellence or related field
? Bilingual in Spanish and English
? Experience with telehealth platforms and virtual care services
#HealthcareServices #CustomerService #RemoteWorkOpportunity #CareerGrowth #CompetitivePay
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