Call Center Representative
Remote, USA
Full-time
Posted 2025-03-15
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Responsibilities: ? Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. ? Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. ? Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. ? Building lasting relationships with clients and other call center team members based on trust and reliability. ? Utilizing software, databases, scripts, and tools appropriately. ? Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Requirements: ? High... school diploma or equivalent. ? More education or experience may be preferred. ? Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. ? Understanding of company products, services, and policies. ? Proficiency with computers, especially with CRM software, and strong typing skills
Similar Remote Jobs
Call Center Representative
Posted on: 02-09-2024 00:00
Online Chat Agent
Posted on: 02-09-2024 00:00
Online Chat Agent
Posted on: 02-09-2024 00:00
Remote Customer Service
Posted on: 02-09-2024 00:00
Senior Frontend Developer
Posted on: 02-09-2024 00:00
Customer service remote
Posted on: 02-09-2024 00:00
Customer Service Rep
Posted on: 02-09-2024 00:00
Sales Specialist REMOTE
Posted on: 02-09-2024 00:00
Customer Service Representative
Posted on: 02-09-2024 00:00
Administrative Assistant (REMOTE)
Posted on: 02-09-2024 00:00
Content Moderator ? Yelp, Spam Comment Removal Specialist In Austria
Posted on: 19-07-2024 07:10
Digital Marketing Manager/ Global Campaigns / Virtual Programs
Posted on: 31-01-2025 10:03
Accounts Payable Specialist (Remote)
Posted on: 20-11-2024 13:46
Pre-Licensing Training Agent - Remote
Posted on: 31-01-2025 10:03
Senior Cloud Test Engineer (Remote/Flexible)
Posted on: 25-09-2024 00:00
(Part-Time Online Remote) Walmart Customer Service Representative ?WFH
Posted on: 16-11-2024 00:00
Join the Coca-Cola Team: Exciting Career Opportunities Await!
Posted on: 04-09-2024 00:00
Virtual Front Desk Receptionist
Posted on: 02-08-2024 17:49
Senior Analyst- Global Investment Capabilities
Posted on: 10-10-2024 00:00
Systems Engineer (TS/SCI)
Posted on: 11-01-2025 15:33