Customer service agent
Description Introduction
CareCar is a non-emergency medical transportation company looking for a highly motivated Trip Assignment Specialist to work evening shifts Monday (night) - Friday (night) (11 : 30pm to 8am PT) remotely from home...
Description
The Trip Assignment Specialist is primarily responsible for assigning trips to dispatchers and Care Partners on a nightly basis.
In addition, the Trip Assignment Specialist will occasionally answer calls and coordinate trips which come in during the evening hours.
Responsibilities
? Assign trips to dispatchers in the Health-E Rides system (approx 700-900 per night)
? Determine which dispatchers are eligible for certain trips based on the language spoken by the member
? Stack trips to contracted Care Partners
? Answer inbound calls from members during evening hours
? Coordinate evening trips as they come in
? Assist with Care Partner related administrative tasks such as payment processing
? Assist with Level 1 administrative tickets in Zendesk
Requirements
? Previous experience in dispatching and coordinating transportation
? Healthcare experience preferred
? Consistently reliable and able to work evening shifts
Continue Reading
Last updated : 2024-08-30
Similar Remote Jobs
Customer service agent
Posted on: 02-09-2024 00:00
Call Center Representative
Posted on: 02-09-2024 00:00
Online Chat Agent
Posted on: 02-09-2024 00:00
Online Chat Agent
Posted on: 02-09-2024 00:00
Remote Customer Service
Posted on: 02-09-2024 00:00
Senior Frontend Developer
Posted on: 02-09-2024 00:00
Customer service remote
Posted on: 02-09-2024 00:00
Customer Service Rep
Posted on: 02-09-2024 00:00
Sales Specialist REMOTE
Posted on: 02-09-2024 00:00
Customer Service Representative
Posted on: 02-09-2024 00:00
Pharmacy Technician - Remote in Worcester, MA
Posted on: 19-02-2025 06:29
Staff Accountant (part-time 20 hours per week, Remote, HUBZone Resident Required)
Posted on: 22-10-2024 05:26
Disney Content Moderator Specialist Work From Home - Gov
Posted on: 31-07-2024 19:12
Senior JavaScript Virtual Machine Compiler Engineer
Posted on: 13-09-2024 00:00
Administrative Assistant - Part Time (Remote)
Posted on: 15-09-2024 00:00
Join the Digital Chat Moderator Team | Remote Work | Help Keep Communities Safe | $25-$35/hr
Posted on: 29-11-2024 08:27
Coding & Charging Specialist (Remote)
Posted on: 25-11-2024 05:19
Quality Assurance Technician - Entry Level
Posted on: 07-11-2024 05:43
Customer Support Professional - Work At Home
Posted on: 14-02-2025 07:17
Remote Sales Position: Home-based Work, Extensive Training, Bonus, No Cold Calls
Posted on: 27-08-2024 00:00