Customer service agent

Remote, USA Full-time Posted 2025-03-14

Description Introduction

CareCar is a non-emergency medical transportation company looking for a highly motivated Trip Assignment Specialist to work evening shifts Monday (night) - Friday (night) (11 : 30pm to 8am PT) remotely from home...

Description

The Trip Assignment Specialist is primarily responsible for assigning trips to dispatchers and Care Partners on a nightly basis.

In addition, the Trip Assignment Specialist will occasionally answer calls and coordinate trips which come in during the evening hours.

Responsibilities
? Assign trips to dispatchers in the Health-E Rides system (approx 700-900 per night)
? Determine which dispatchers are eligible for certain trips based on the language spoken by the member
? Stack trips to contracted Care Partners
? Answer inbound calls from members during evening hours
? Coordinate evening trips as they come in
? Assist with Care Partner related administrative tasks such as payment processing
? Assist with Level 1 administrative tickets in Zendesk

Requirements
? Previous experience in dispatching and coordinating transportation
? Healthcare experience preferred
? Consistently reliable and able to work evening shifts

Last updated : 2024-08-30

Apply Job!

Apply for the Job

Customer service agent

Similar Remote Jobs

Customer service agent

Call Center Representative

Online Chat Agent

Online Chat Agent

Remote Customer Service

Senior Frontend Developer

Customer service remote

Customer Service Rep

Sales Specialist REMOTE

Customer Service Representative

Amazon Immediate Data Entry Jobs Opening ? Work at Home

Field Care Coordinator RN, Columbiana County OH

Health Counselor - Remote

RG - Test - WF1 - Engineering Associate

Amazon Work From Home Data Entry Remote Jobs

Apple Customer Service Jobs Work From Home

Toyota Remote customer service jobs - Work From Home

Work At Home Data Entry Clerk

Uber Food Dispatcher

Substitute Teacher for Diverse Learning Environments