Command Center Analyst, Domestic & International

Remote, USA Full-time Posted 2025-03-15

Monitor daily and intraday volume, average handle time and other critical staffing metrics as measured against forecast, identify variances, understand and communicate drivers, create a pre-determined action plan to keep performance in line with goals. Reflection on the prior day results in driving the current day, indicating drivers of those results and appropriate recommendations to ensure the... proper course of action. Responsible for attendance management and communication, including planned and unplanned time-off. Adapts to rapidly changing environments with proactive adjustments of plans to sustain critical metrics during periods of flux. Build and cultivate working relationships with cross-functional teams including partner management, training, operations, human resources, technology, and others.

Hulu is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

Apply Job!

Apply for the Job

Command Center Analyst, Domestic & International

Similar Remote Jobs

Command Center Analyst, Domestic & International

Data Product Manager - Content Data

Part-Time Accounts Payable Data Entry Specialist

Remote Entry-Level Customer Chat Support Specialist

RECEPTIONIST PART TIME - Now Hiring

Apple Customer Service Jobs (Remote) $25-$35/Hour

Virtual Special Education Teacher - K-12

Acute Care Medical Transcriptionist Wichita, KS

Travel Consultant - Remote, Entry Level

Remote Entry Level Insurance Sales Representative

Technical Support for Travel Services

Lead Order Builder

Legal Process Analyst

Business Execution Associate - Advisory Fee Billing

Typist Clerk - Remote / Office

Health Coach Consultant RN Chronic Conditions

Need Argent YouTube Content Moderator (Work from Home)

Apple Customer Service Work From Home

(Part-Time) Apple At-Home Advisor

Amazon Hiring Near Me: Warehouse Associate